霍姆斯特德 3 星級飯店

「The bed design is terrible. The place where your feet go is under the bed. You can easily bump into it without any warning. My sister and I both got bumped. My sister's ankle swelled up a lot. I told the front desk about it, but their attitude was not good.」

「一般」

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」

「 ⸻ The hotel facilities are clean and comfortable. The lobby provides hot tea, iced water, and coffee throughout the day, which is a nice touch. The room was clean and well maintained, and the double-bed room actually has two large beds, which is more than sufficient for a family stay. However, the check-in process was poorly organized, which significantly affected our experience. We arrived at 11:00 a.m. and understood that check-in starts at 3:00 p.m., so we registered in advance and left...

「They overcharge me for no reason and keep 」

「Yes」