Find Hotel with a Concierge in Shibuya

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

I stayed in the Owners suite for two nights and was really impressed with the property. Breakfast was lovely, and the overall vibe is hip and design forward. Spent a lot of time at the roof top pool. My one issue: the staff was helping to make some reservations during my stay. Somewhere didn’t have availability so I asked them to check for a few days later/ they told me they cannot help me with any bookings or recommendations beyond my check out date. While I understand the sentiment, I found...

Amazing location in the Shibuya area and incredibly cool experience in Tokyo. Stay here if you care about good design, architecture, boutique hotels, coffee, culture, fashion, etc. It’s an excellent curation and reflection of what’s happening/up and coming in Shibuya. Loved the attention to details in the hotel design, friendly/beautiful staff, access to coffee/food options, and walkability to the heart of Shibuya in 5-10 mins. I’ve stayed at the Aman and Park Hyatt and while this hotel doesn’t...

It's quiet and in an extremely convenient location. The staff was very helpful and accommodating.

What a gem we found! This hotel is located in such a convenient spot— with shops, restaurants and metro right underneath. The metro is in front of the hotel but you don’t notice the noise at all. The apartment is quiet and clean. It literally has access to everything you want. We loved it.

Amazing location

Staff was super helpful, room was clean and plenty of amenities. We had a great time and would definitely recommend!

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

Great location in Shinjuku and easy access to surrounding areas. Relatively close to Shinjuku station and not a far walk. Laundry is in the unit and the staff changes out towels and makes the beds every day. They also provide extra detergent pods if you run low. Check-in and check-out were very easy. Highly recommend this hotel.

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Friendly staff.

Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...

We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!