Great clean place. Small but you’re traveling. It’s a place to sleep and it’s comfy. Onsen was nice to have.
My only negative observation is that the lounge area (especially the sofas) in 8th Floor feels and looks filthy. We only sat for a few minutes as there were so many people on and around the sofas (please rectify by providing a more comfortable and cleaner waiting area).
What a beautiful hotel! Love how everything is traditionally looking, but also modern at the same time. The staff are wonderful! Wish I stayed here longer. Will recommend to others, and come back when I can in the future.
room is big. bed is spacious. near train stations
Clean and tidy, close to Shinjuku Station, the staff were very friendly.
Location was perfect as the airport limousine bus alighted us in front of the hotel. Short walk from Shinjuku station with many food options available around the hotel premises. Room was clean.
Good location for shopping & entertainment. Friendly staff and nice roof top bar.
from the subway too the hotel, its fully sheltered but there's a flight of stairs to hotel entrance, no slope or lifts or escalator. inconvenient to carry a huge luggage with a kid in tow
Convenient area for everything , to eat , to shop and very close the the subway station. The staff very polite and friendly
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