Nice hotel and service. Still my first choice in Tokyo so far.
LUNGHUA
於 2024 年 6 月住了 5 晚
6/10 一般般
CHIACHUN
2024 年 7 月 1 日
CHIACHUN
於 2024 年 6 月住了 3 晚
10/10 有夠讚
SHENG-CHIA
2024 年 6 月 24 日
SHENG-CHIA
於 2024 年 6 月住了 2 晚
10/10 有夠讚
YUJIE
2023 年 2 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YUJIE
於 2023 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
2023 年 2 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
絕佳的住宿體驗
舒適的客房
極具日本特色的傢俱
友善的員工
便捷的交通
真實旅客
於 2023 年 1 月住了 1 晚
2/10 很糟糕
Xing
2023 年 1 月 26 日
不喜歡:整潔度、員工素質和設施服務
Sorry to say but nothing is good during my stay at this hotel.
1. Chaotic front desk management: believe it or not, the restaurant and the hotel share the same reception but no structured management. I came after 3pm but check-in took over 20 minutes. I was asked to get seated and the staff just threw a menu to me asking if I would like to order something to eat or drink. I needed to repeat that I was tired after travelling from northeast part and I just wanted to check in and get changed asap. But the staff were too busy with restaurant guests and just ignored me.
2. Poor cleaning work in the room: I like the bathroom from the picture when I booked the hotel room and when I opened the door, the musty smell shocked me. I wonder how the cleaning work was done in the room.
3. Unprofessional staff and the smoky open kitchen. I regretted having booked breakfast with the hotel and it again turned out to be such a disappointment. The staff asked me again if I wanted to order something else apart from the set menu I picked.
4.Ridiculous structure: The sushi restaurant is one the same floor with guest room! So I really “enjoyed” the Sushi smell before entering the room.
Ironically, this hotel may be good for people who look for alcohol as they offer complimentary drinks in the mini bar, lol!
Xing
於 2023 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2022 年 11 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service and room!
One of the best services I've ever had around in Japan. The hotel contacted me for arriving details, arranging pick up from the airport (although they didn't let me know the info of the taxi, so we were confused which taxi is coming for us). They also helped for booking restaurant and allowed us to keep luggages when we were few days away. The room is well designed with good taste and also very comfortable with big enough space. The food was also very good, we didn't expect the beef steak was so great for our breakfast.
When we returned to pick up our luggages, they even helped to arrange a taxi until saw us off. Very impressive for the thoughtful service, I'd love to stay again next time visting Tokyo!
真實旅客
於 2022 年 11 月住了 2 晚
10/10 有夠讚
Joshua
家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing rooms, very clean, excellent amenities
Joshua
於 2025 年 7 月住了 2 晚
10/10 有夠讚
felix
情侶出遊
2025 年 7 月 6 日
喜歡:整潔度和住宿環境和硬體
We had a most wonderful time at the aoyama grand. The rooms and service were 5-star. The staff was incredibly helpful in helping to find restaurants, holding our bags after check out and ordering a taxi for us. I highly recommend this hotel and look forward to staying here again!
felix
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Mark
2025 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Mark
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Kaveh
家庭旅遊
2025 年 5 月 31 日
喜歡:整潔度、設施服務和住宿環境和硬體
We loved the design and service. It is absolutely professional and top class but the same laid back. The margaritas at the fourth floor are amazing!
Kaveh
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Soo Jeong
2025 年 5 月 6 日
Soo Jeong
於 2025 年 4 月住了 4 晚
8/10 不錯哦
真實旅客
2025 年 4 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good but probably too expensive
Hotel is nice with good location and spacious rooms. Check-in is very cramped and chaotic, as the check-in desk is adjacent to the restaurant check-in with very little room to stand or sit. The room was nice, clean, and spacious. The hotel's decor is kind of tacky and imo not worth the price.
真實旅客
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Josiane
情侶出遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Juste extraordinaire! Exceptionnel
Josiane
於 2025 年 4 月住了 3 晚
2/10 很糟糕
CHEASUNG
2025 年 4 月 12 日
CHEASUNG
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Magdalena
情侶出遊
2025 年 4 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ameeeee todo, es magnífico… solo para mi gusto el colchón está demasiado demasiado firme, pero sería lo
Único que encontré que no me agrade, en general salí feliz del hotel!
Magdalena
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Janice
家庭旅遊
2025 年 3 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel - staff were wonderful - we really enjoyed our stay!