Little things missing like hair dryers and wash rags were not positive, overall though a great value for the money
The rooftop bar is awesome! Rooms are a reasonable size (we had a delux double) plenty of room for luggage. Bed was comfortable and certainly not as hard as other beds we have come across in Japanese hotel rooms. Black out blinds and AC were both excellent. The location is a little bit of a walk ...
Great location in a high energy aras of Shinjuku. A number of great shops and restaurants within walking distance. As an American, I thought the single rooms were tiny and that was a disappointment. However, staff was great, hotel was very clean & the included breakfast was excellent.
Great location, just a 10 minute walk from the East Exit of Shinjuku Station. As ofthers have said, rooms are small but expected for Japan.
Pros: Great location, easy check in/out, very helpful staff, right by a couple Family Marts, great amenities every day, onsen on site. Cons: We had a non-smoking room but it was on a smoking floor, so our stuff smelled like smoke after a few days there and the air was extremely stuffy. Other: Pillows ...
Staff pleasant and helpful. My room was surprisingly large, it was a corner room which seems to be larger than the others. Good area near bars and restaurants and a metro station just a few yards away. Reasonably priced.
Very clean and comfortable. Staff where great and extremely helpful.
Cleanliness and staff are perfect, despite there are no small amenities (e.g. Shower cap, comb..).
The ryokan is very zen - peaceful, clean, quiet. It is the best escape from the busy city life, yet it is minutes away from a metro station and the core of Shinjuku. The onsen view on the rooftop is breath-taking, especially at night. The room and overall amenities are excellent - a yukata and matcha ...
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