Find Hotel with a Concierge in Shinjuku

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.

Excellent hotel and suite. If time allows we’ll be staying here again later on our trip. Highly recommend. Exceptional decor and staff.

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Extremely helpful staff, and an abundance of extras available in the lobby - skin and hair care products, toiletries, all complimentary...and i mean dozens of choices.

Great view of Tokyo Japan from your room Hotel staff cleans your place 2-3 times during the day to make sure your place is well kept. Never ran out of bottle water and always filled anything that was used. Never had such amazing service like this before. Free access to gym, internet, pool, and classes. Hotel is very pricey.

The best partsv were the breakfast buffet, the restaurant options and the proximity to transportation.

Far away from everything

Found this hotel at random as I desperately needed to get out of my other booking. This place was a hidden gem. Rooms were nice, staff was extremely friendly and the service they offered was incredible

The staff was extremely friendly and helpful. They speak English so don't worry. What I found amazing was that in order to operate the elevator you need your room key card. So that shows some added security for their guests. There was a small workout room and a laundry room for you to use which is extremely convenient. They also serve breakfast for a fee. The room was very cozy. It included a small kitchen area with a sink, microwave, toaster, water kettle, stove top, mini fridge, plates,...

Hotel staff was great and very accommodating..

The hotel was very beautiful and clean. The staff was excellent. The hotel's breakfast was excellent!!

An amazing deal, with the big bed and a lot of the perks of a full-fledged capsule hotel for the price of a hostel. Everthing is as clean and well-kept as a hotel too--absolutely no hairs in the bedsheets or any of that nonsense. Hostel rules still apply though; towels are rental, for example, and the front desk will close at 11 PM or so. They even serve free toast and hard-boiled eggs + one drink for breakfast! Note that while close to the station, the paths are rather narrow, and it's a metro...

Easy check in. Great service. Clean.

Unplan is genuinely one of the best places to stay if you want to meet and go out with other solo travelers! Bar in the basement is an easy way to meet people and then go out

I like how the room was quiet. Couldn’t hear any noises which was very very nice considering how in Kabukicho, it gets very loud at night. There is a park next to the hotel so even when I do get lost, I can ask people where the park is and it just guides me back to the hotel😁 If I go north, I can walk around Ktown and if I go south, there’s Shinjuku. The location is very nice❤️ People complained how there weren’t any space for the luggage but if you open the suit case and slide it underneath...

Friendly staff.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.