Find Luxury Hotels in Puerto Rico Island

"Food very average. Rooms clean and well designed. Staff amazingly friendly and helpful. Access to beach is great but beach is very dangerous. Constant red flag not to go swim. Front desk kept messing up our room keys. Had to go back three times to fix. And concierge forgot about my car rental info. Overall 3.5 out of five rating. "

"Very friendly crew "

"It was ok property. "

"Private island was Awesome!"

"I traveled with a group of 21 including myself. When we arrived we had to wait til 4 for check-in so we were able to take a look around. The rooms are nice but needing some updating and some furniture items need replacing. The sofabed in my room was stuck out all weekend which ruined me having my group being in my room to celebrate my bday where all my decorations where put up because they dont allow you to decorate inside of the hotel unless you book an event space. The staff was polite and the restaurants were a bit slow with service but the food was good. The free breatfast was tasty and a good start to the day.We loved the happy hour everyday which was a great meeting point before dinner. The biggest complaint anyone had was everyone didnt get the rooms that they booked. We all paid for a oceanview king suite and some of us was watching a rooftop or parking lot from their balconies! There was little to no compensation for the room errors. The beach is accessible through a gate off the pool area which consist of 3 pools and a hot tub. The beach was nice but very rocky going in the water. Overall it was a good stay but with some small improvements it could be a 4 or 5 star hotel!"

"View was great"

"Clean room "

"Everything was lovely, including the food! The beach and pool was absolutely amazing!!"

"Stayed in a King Ocean view room - the view was gorgeous, the room was clean and cleaned every day, the pool and hot tub were great. We ate at all of the restaurants and didn't have a bad meal (one was kinda slow but Island Time is a real thing). All of the staff were very friendly and outgoing and helpful. We loved it and would go back in heartbeat. "