the room was humble. The sleeper/couch for the third person was stained/ dirty. we had to ask for sheets/ blankets and an extra pillow ( of which they said they had none). We had to ask for hand towels, wash cloths and a shower mat. After day 3, we asked for new towels and toilet paper.
The dryer was broken.
The smoke detector in the bedroom flashed every 15 seconds like a strobe light- had to sleep with a pillow over my head.
We were out for the day, and when we came home late afternoon, our door was not fully shut. The housekeeper had recently been in there to dump the garbage and straighten up the bed- I reported this to the front desk. The next day, upon our arrival back to our room, our garbage had been removed, the bed was not straightened up, and 2 pair of my underwear and socks were removed from my packing cube and strewn on the bed. My husbands med bottles were all knocked over at the sink.
the pool was lovely ( shared with The Embassy Suites). Some of the chairs were broken at the pool as well as on the beach.