Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The staff was super helpful. Our excursion was cancelled and they provided us with options on how to get to the rainforest and provided helpful maps. They went above and beyond for us each and every day. It is clean and within walking distance to great restaurants.
The staff was super helpful. Our excursion was cancelled and they provided us with options on how to get to the rainforest and provided helpful maps. They went above and beyond for us each and every day. It is clean and within walking distance to great restaurants.
Customer Service!!!!! It was amazing, I have never stayed in a hotel where the staff was more attentive, friendly and helpful! The room was EXTREMELY clean as well. We arrived before check-in and Carlos, gracefully took our bags and sent is to have fun in PR. Within a couple of hours I got text saying that not only was the room ready but he had already placed our bags in our rooms which is extra special because it boutique style, there isn’t a elevator. The room also had a surprise, a typed...
Customer Service!!!!! It was amazing, I have never stayed in a hotel where the staff was more attentive, friendly and helpful! The room was EXTREMELY clean as well. We arrived before check-in and Carlos, gracefully took our bags and sent is to have fun in PR. Within a couple of hours I got text saying that not only was the room ready but he had already placed our bags in our rooms which is extra special because it boutique style, there isn’t a elevator. The room also had a surprise, a typed...
Janelle
Reviewed November 2, 2021Reviewed November 2, 2021
They need to pay attention to the little things. The curtain in our room was broken and would not close so as a result the morning sun would hit us right in the face upon sunrise. Most of the usb outlets did not work, the bathroom outlet was loose so if you tried to unplug your cable the complete outlet would come out of the wall, the furniture in the room was stained nasty looking. In the master bathroom you could see the holes where the old light fixtures used to be, the lamp shade next to my...
They need to pay attention to the little things. The curtain in our room was broken and would not close so as a result the morning sun would hit us right in the face upon sunrise. Most of the usb outlets did not work, the bathroom outlet was loose so if you tried to unplug your cable the complete outlet would come out of the wall, the furniture in the room was stained nasty looking. In the master bathroom you could see the holes where the old light fixtures used to be, the lamp shade next to my...
This hotel is brand new. Beautiful and clean with all the newest and best. Breakfast was so good. We ordered drinks at the bar, dinner as well and all were yummy! Pool is beautiful. Staff is amazing! Lots of parking but a little inconvenient having to remember to stamp your pass in order to get out of the parking lot, but at least there is parking!
This hotel is brand new. Beautiful and clean with all the newest and best. Breakfast was so good. We ordered drinks at the bar, dinner as well and all were yummy! Pool is beautiful. Staff is amazing! Lots of parking but a little inconvenient having to remember to stamp your pass in order to get out of the parking lot, but at least there is parking!
Miguel
Reviewed December 19, 2023Reviewed December 19, 2023
ROOM SIX WAS ON THE FIRST FLOOR AND JUST 12 STEPS FROM THE BEAUTIFUL BEACH. THE ROOM WAS NOT LUXURIOUS, BUT IT WAS JUST FINE. THE RESTAURANT SERVED GREAT FOOD AND DRINKS IN THE AIR CONDITIONING OR OUTSIDE ON THE BEACH. STAFF WAS VERY PLEASANT AND HELPFUL. IT IS FOUR BLOCKS FROM THE AIR CONDITIONED BUS TO THE OLD CITY, $1.50 FOR TWO. UBER IS AVAILABLE IN THE METRO AREA, QUICK TO ARRIVE AND 40% THE COST OF TAXIS. WE WENT TO THE EAST END OF THE ISLAND TO THE $2 FERRY FOR $29, TAXI COST $100,...
ROOM SIX WAS ON THE FIRST FLOOR AND JUST 12 STEPS FROM THE BEAUTIFUL BEACH. THE ROOM WAS NOT LUXURIOUS, BUT IT WAS JUST FINE. THE RESTAURANT SERVED GREAT FOOD AND DRINKS IN THE AIR CONDITIONING OR OUTSIDE ON THE BEACH. STAFF WAS VERY PLEASANT AND HELPFUL. IT IS FOUR BLOCKS FROM THE AIR CONDITIONED BUS TO THE OLD CITY, $1.50 FOR TWO. UBER IS AVAILABLE IN THE METRO AREA, QUICK TO ARRIVE AND 40% THE COST OF TAXIS. WE WENT TO THE EAST END OF THE ISLAND TO THE $2 FERRY FOR $29, TAXI COST $100,...
The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!
The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!
Mercedes
Reviewed November 30, 2023Reviewed November 30, 2023
Excellent, will be back again. However there was fatalities with drownings in back of hotel off Condado beach, have to be extremely cautious with swimming due to waves, rip tides and under tow.
Excellent, will be back again. However there was fatalities with drownings in back of hotel off Condado beach, have to be extremely cautious with swimming due to waves, rip tides and under tow.
The property was beautiful and the room staff was attentive
But the restaurant staff some of them were terrible. I felt like they treated us poorly because we were black even though we were very professional. Celebrating Birthdays and graduations. We spent lots of money there and every restaurant treated us like crap. Two days straight we came into 2 of the restaurants and they actually seated two families before us and they didn't have reservations for.the restaurant. And they had more people...
The property was beautiful and the room staff was attentive
But the restaurant staff some of them were terrible. I felt like they treated us poorly because we were black even though we were very professional. Celebrating Birthdays and graduations. We spent lots of money there and every restaurant treated us like crap. Two days straight we came into 2 of the restaurants and they actually seated two families before us and they didn't have reservations for.the restaurant. And they had more people...
Sherthonia
Reviewed December 25, 2023Reviewed December 25, 2023
Rosalina Ocean Park is even more beautiful in person than in the photos. The pools are pristine blue, the property is immaculately kept and the entire staff is so kind and helpful.
And you can shop, grab coffee, eat, and hit the beach within a 5-10 minute walk.
I highly recommend Rosalina Ocean Park!!
Rosalina Ocean Park is even more beautiful in person than in the photos. The pools are pristine blue, the property is immaculately kept and the entire staff is so kind and helpful.
And you can shop, grab coffee, eat, and hit the beach within a 5-10 minute walk.
I highly recommend Rosalina Ocean Park!!
The breakfast - I would have loved for it to be treated like the restaurant with a menu so I could select only what I wanted I’m not such a big eater & they only offer the buffet choice which for me was excessive. I mean I only wanted coffee, Oatmeal & maybe a bagel or fruit but other than that the main restaurant was affordable and had adequate choices. Would stay here again 😉
The breakfast - I would have loved for it to be treated like the restaurant with a menu so I could select only what I wanted I’m not such a big eater & they only offer the buffet choice which for me was excessive. I mean I only wanted coffee, Oatmeal & maybe a bagel or fruit but other than that the main restaurant was affordable and had adequate choices. Would stay here again 😉
Elizabeth De
Reviewed November 9, 2026Reviewed November 9, 2026
Nice clean comfy rooms. Great front desk customer service. Right in the town square next to the old firehouse. Close and walkable to all town square activities. Casino is nice and clean and open 24/7. Casino bartenders make great drinks with fresh fruits etc. overall great stay will return
Nice clean comfy rooms. Great front desk customer service. Right in the town square next to the old firehouse. Close and walkable to all town square activities. Casino is nice and clean and open 24/7. Casino bartenders make great drinks with fresh fruits etc. overall great stay will return
Noemi
Reviewed January 19, 2026Reviewed January 19, 2026