Find Hotel with a Concierge in Otsu

"The hotel very hectic and hosted large bus tours. it was over crowded in the reception area and very difficult to get service. The beds were super hard and difficult to sleep on. Long lines for buffet breakfast. Very convenient to train station and shopping."

"Big rooms with everything you need in proximity."

"Amazing. Seems expensive, but what you get is amazing. Spend the extra Yen and get a floor in the Luxury floors. VIP lobby, foot bath. Private in-room onsen. Dinner and breakfast. Great view of Lake Biwa. The nicest place I have ever stayed in. Free pickup and return to the train station."

"It's a little outdated, but would stay again."

"Fantastic place to stay for my first time in Japan after being in Tokyo. This place receives forwarded luggage, staff are very helpful/kind, the property is easy to navigate, and the shuttle system was great. The shuttle was very helpful getting back and forth from the station. Also, they have a cell phone at the station to call for the shuttle so no need to worry if you don’t have a Japanese phone number. Would stay again and recommend it to foreigners wanting to have a Ryokan experience. Get the half board option because the food was amazing!"