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"Clean room, courteous and cheerful staff. "

"The staff were lovely and the setting is so peaceful. Book a lake view room. We did and it was so worth it as we could see Mt. Fuji from our room."

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"The hotel and our room was so beautiful and the service was great. While all of the staff were great, we were really impressed by the trainee bell hop who helped us carry all of our luggage and was very sweet. Highly recommend!"

"Spectacular!"

"Musashino Bekkan is a truly amazing place! As soon as you walk in the front door, you know you’re going to have an authentic, Japanese experience. The lobby and rooms were very clean and comfortable. The staff was very friendly and their shuttle was very convenient. If you are at the train station, they offer to pick you up whenever you are ready to return to your room. Our dinner and service was amazing. The food presentation was spectacular! The areas around the property allows for scenic, relaxing walks. The baths were also very clean and comfortable. I would strongly recommend Musashino Bekkan if you are staying in Hakone. "