「It’s a wonderful hotel with spacious rooms. The traditional dinner was splendid while the breakfast buffet offers a great variety of food with some uncommon delicacies. The environment is also comfy with great views. It’s just that not so convenient in terms of its location. Takes a 10-min slightly uphill walk from the train station. Can be tiring in summer. However, shuttle bus service can be arranged in fact. Can ask for help with the arrangement at the information center on the ground floor...
"The hotel room is comfort and our stay here is very happy.
Just a recommendation, you may provide photo illustrate here to tell the wating area for the shuttle in the booking website also."
"This place is an excellent place for visiting in autumn. If the weather is good, you would be able to see Mount Fuji from the room and onsen. Some of the staff are able to speak Chinese and English. The only thing that I would remind anyone going would be "bring towel" to onsen place if you are living there as there are no towels in main onsen. "