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"The hotel is great if you’re just looking for a way to relax from the cities. But if you’re looking to go to the Hakone Shrine dont stay here."

"Staff very friendly Nice food "

"What a magical hotel complex! The buildings and grounds are absolutely beautiful and impeccably maintained. The hospitality we experienced was like none other. The hotel was easily accessed via the Tozan train. It's a short walk to the hotel from Miyanoshita Station, but there is a hotel shuttle available if preferred. We stayed in the Forest Wing and the rooms were comfortable (firm mattress!) and clean. The breakfast was delicious with amazing presentation on China and silver dishes. So many things to explore - the outdoor gardens, the onsen, the pool, the gym, the museum, and the coffee/beverage room. I would come back to Japan/Hakone just for this stay! Arigato gozaimasu!"

"Beautiful hotel. Great buffet. Great staff. A lot of places to relax. We have a tatoos but we still could use public onsen covering them with the special stickers provided by hotel. Also we had a free upgrade to the highest floor. Highly recommended."

"Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer."

"The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend. "

"Spectacular!"

"Musashino Bekkan is a truly amazing place! As soon as you walk in the front door, you know you’re going to have an authentic, Japanese experience. The lobby and rooms were very clean and comfortable. The staff was very friendly and their shuttle was very convenient. If you are at the train station, they offer to pick you up whenever you are ready to return to your room. Our dinner and service was amazing. The food presentation was spectacular! The areas around the property allows for scenic, relaxing walks. The baths were also very clean and comfortable. I would strongly recommend Musashino Bekkan if you are staying in Hakone. "

"Great food and service; the rooms were clean, well-kept and spacious"