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Hakone Kowakien TEN-YU

4.5 star property
Hakone retreat offers tranquility with hot springs to soothe muscles and attentive staff near the Okada Museum of Art.

Choose dates to view prices

Hakone Kowakien TEN-YU offers a peaceful escape with an indoor mineral hot spring and two additional indoor hot springs. Guests can dine at Geihinkan steak restaurant, relax on the terrace or in the garden, and enjoy free WiFi and newspapers during their stay.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(20 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout drapes, cribs/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.8 out of 10
Excellent
(5 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Spring water bathtub
  • Sleeps 4
  • 2 Large Twin Beds

You may also like

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[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate tub and shower, spring water tub, rainfall showerhead

Rakuten STAY TERRACE Hakone Kowakudani

Kowakudani
  • Kitchen
  • Washer
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 104 reviews
The price is NT$8,003
NT$8,863 total
Jan 21 - 2026/1/22
Rakuten STAY TERRACE Hakone Kowakudani
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About the neighborhood

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Okada Museum of Art - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Gora Park - 18 min walk - 1.6 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬17 min walk
  • ‪fontana - ‬2 min walk
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪ダイニングはこね - ‬4 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Hakone Kowakien Yunessun
Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, aromatherapy, or a massage. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, free newspapers, and smoke-free premises
  • Luggage storage, a gift shop, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 150 rooms include comforts such as private hot tubs and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Spring water tubs, bidets, and free toiletries
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and cribs/infant beds

Similar properties

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Hakone Kowakien Mikawaya Ryokan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 247 reviews
Hakone Kowakien Mikawaya Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Check-out is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Reviews

Hakone Kowakien TEN-YU Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1459 out of 1758 reviews
Rating 8 - Good. 198 out of 1758 reviews
Rating 6 - Okay. 56 out of 1758 reviews
Rating 4 - Poor. 21 out of 1758 reviews
Rating 2 - Terrible. 24 out of 1758 reviews

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with great amenities. All staff were incredibly courteous and the buffet food was delicious. Would love to stay here again in the future.
Stayed 3 nights in Dec 2025

10/10 Excellent

Pik Wu Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and relaxing experience at the hotel. The food are amazing (day and night)
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Exceptional location, fantastic facilities and very helpful, polite and professional staff.
Stayed 1 night in Nov 2025

8/10 Good

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Charming and fun evening. Dinner was great and the breakfast buffet offered a variety of dishes to choose from
Stayed 1 night in Dec 2025

10/10 Excellent

Rickey

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, hot tub in room and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, amenities, property conditions & facilities
Had a very special stay here :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities
Clean room, very courteous staff. They help you with your luggage in and out of the stay
Stayed 1 night in Dec 2025

10/10 Excellent

TAK CHIU

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and the staff are very friendly and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Shuyang

Liked: Cleanliness, amenities, property conditions & facilities
Great room, beautiful building & location, amazing onsen experience, responsive & helpful staff. Buffet dinners & breakfasts were good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Graciano

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are so clean and amazing. Staff are the most welcoming, friendly and hospitable. The dining- breakfast and dinner selections are great as well. Our second time going here and won’t be the last time. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hot spring resort with delicious dining.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Miao

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time.
Stayed 1 night in Nov 2025

10/10 Excellent

Chun Yin

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s is prefect
Stayed 1 night in Dec 2025

10/10 Excellent

Albee

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience.
Amazing room
Great washroom
Beautiful welcome design
Best toilet ever
Stayed 3 nights in Nov 2025

10/10 Excellent

Ofir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel Great food and facilities Enjoyed our stay very much
Stayed 2 nights in Sep 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous onsen and dining!
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Great staff. Great buffet. Lovely onsen and amenities. Convenient underground tunnel to access family mart and Yunessun too.
Their lovely garden
Our room
Our private onsen
Exterior pic
Stayed 2 nights in Nov 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
onsen, views, hospitality
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub, Onsen, robs
Stayed 1 night in Nov 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Jarrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene, loved our stay here and wish it had been longer!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The hotel was beautiful and the selection / quality of the buffet was great. Staff were very friendly and accommodating. Would recommend this hotel.
Stayed 3 nights in Oct 2025