「The reception was cordial, respectful and responsive. It was professional. More grease to the elbow of Swan Motel, especially the staff members who are core to running the day-to-day services of this place. Many thanks. 」
「Breakfast is charged. Generally, 4-star hotels provide free breakfast. It is very noisy at night. The disco music on the 15th floor is very loud and the sound insulation is not good」
「Favorite neighborhood in Manhattan, so I’m biased. This corner of WSP has some challenges currently, but we felt comfortable and embraced the incredible vibes, restaurants, and general culture. Beds are super comfortable, and the building is full of charm. Friendly, welcoming staff. Will absolutely return! Endless nearby options for food, drink, and entertainment. 」
「The hotel is very well located, close to attractions and transportation. Nice, friendly staff. Thoughtful amenities. The room was comfortable though wish it could be a bit bigger. 」