Find Luxury Hotels in Leona Vicario

"This property was "

"Pool was fine. Dinner reservations are a disaster. Unable to get reservations anywhere. They don't have the capacity at the restaurants for all the guests so you are just forced to eat the buffett food majority of the times. "

"High pressure sells pitch while checking in. Then non stop phone calls and had to unplug phone. Same on checkout, but some 299 deal which was an initial price. Our privacy light was turned on without us knowing and never received service or towels after first day. Had to get bottled water from gym. Flight experience was bad too. Was double charge 460.00 for luggage with 5 hours of calls and messages and still not refunded."

"We had an amazing stay at this resort and truly enjoyed every moment. The food was excellent, the restaurants were great, and everything was kept spotless. The staff was outstanding—always attentive, friendly, and ready to take care of any request. The pool area was beautiful, and we especially loved the lazy river. Overall, it’s a very luxurious and relaxing place, and we would be more than happy to return again."

"Excellent staff service, clean room."

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "