"Excellent service, regardless of whether are you checking in or out, the staff treated you professionally and politely. The proximity to the malls around Wulin square and the Wulin night market is also a plus. But they need to review the "tastiness" of the breakfast. The breakfast has a respectable spread, what one would expect from a 5-star hotel, but the "tastiness" has many room for improvement."
"I highly recommend this place for travellers in Hangzhou. The service is unmatched. Most staff speak English. They’re always available for help!
It’s in a great location with the night market just steps away. It’s a pleasant walk to West Lake.
The hotel is very new and modern. The breakfast buffet was fabulous and offered a huge variety of very fresh food."
"Very nice hotel and conveniently located. Walkable to west lake and 湖滨银泰。武林夜市 is literally downstairs. We bought the horizon club and were able to enjoy breakfast, afternoon tea and dinner!"