杭州 5 星級飯店

"V good service and breakfast "

"去西湖遊玩參考真的很方便，附近美食也多選擇，購物更是太方便了！"

"Good river view, next to commercial buildings. Reasonable convenience to public transport. Overall good."

"房間舒適，有氣派！服務亦不錯，唯獨是沒有機械人送餐服務及電視不是智能，略為差一點"

"很棒。服務周到"

"非常好的酒店 位置极佳 非常推荐"

"Excellent service. Value for money"

"Very good hospitality from the front desk to dining services."

"Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. "