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Conrad Hangzhou

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Luxury
5.0 star property
9.6

Exceptional

Skyline sanctuary in Hangzhou

Sweeping views captivate guests from the 43rd-floor rooms of this modern luxury hotel. Three on-site restaurants serve delicious meals, with options in the adjacent mall. The full-service spa offers rejuvenating facials and body wraps while attentive staff ensure every detail is perfect.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
The current price is NT$5,468
NT$6,376 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for King Deluxe Room

A modern hotel room with a large bed, two bedside lamps, a nightstand, and a small table with a vase of flowers.

King Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

A hotel room with a large bed, a TV on the wall, a view of the cityscape, and a window with curtains.

King Deluxe Suite

  • City view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

A modern hotel room with a large bed, a desk with a chair, and a view of the cityscape through large windows.

King Deluxe River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

A modern hotel room with a large bed, a seating area, and a view of the cityscape.

King Executive Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

A modern bathroom with a marble shower, a bathtub, and a vanity with a large mirror.

King Accessible Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

King Conrad Suite

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

A dining area with a round table set for six, surrounded by six brown chairs. The table is decorated with a floral centerpiece, plates, glasses, and cutlery. The room has a modern design with dark wood flooring, a high ceiling with exposed beams, and large windows offering a view of a cityscape and a body of water.

King Presidential Suite

  • City view
  • 3025 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

A hotel room with two beds, a sofa, a desk, and a large window offering a city view.

Queen Double Deluxe Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

A hotel room with a bed, a bedside table with a lamp, a vase with flowers, and a plate with apples.

Queen Double Deluxe River View Room

  • River view
  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

A hotel room with two beds, a bedside table with a lamp, a small vase with flowers, and a tray with teapots and cups.

Queen Double Executive Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

A hotel room with two beds, a TV, and a chair.

Twin Deluxe Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

A hotel room with two beds, a TV, and a chair.

Twin Deluxe River View Room

  • River view
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King River View Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of a cityscape at night.

Executive King River View Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

A hotel room with two beds, a sofa, a small table, and a view of a cityscape at night.

Executive Queen River View Room

  • River view
  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

A modern hotel room with a large bed, a desk, a green armchair, and a view of the cityscape through large windows.

King Premium Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family-friendly Queen Double Room

A hotel room with two beds, a sofa, and a view of the cityscape.

Family-friendly Queen Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

A hotel room with two beds, a TV, and a chair.

Premium Twin Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

DOUBLE DELUXE

  • Sleeps 4

View all photos for King Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Double Deluxe Room

A hotel room with two beds, a sofa, a desk, and a view of the cityscape.

Queen Double Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Located in Shangcheng neighborhood, Conrad Hangzhou is connected to a shopping center. Wushan Night Market and Hangzhou China Silk Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Don't miss out on a visit to Song Dynasty Town. Visit our Hangzhou travel guide
Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • Hangzhou City Planning Exhibition Hall
    1 min walk - 0.2 km
  • Raffles City Hangzhou
    3 min walk - 0.3 km
  • Hangzhou Grand Theatre
    6 min walk - 0.5 km
  • MIXC Mall
    11 min walk - 1.0 km
  • Chongyi Church
    2 min drive - 2.3 km

Getting around

  • Hangzhou Railway Station (HZD)
    9 min drive
  • Jiangjin Road Station
    19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    26 min drive

Restaurants

  • KFC 肯德基
    1 min drive
  • 老头儿油爆虾
    2 min drive
  • Club InterContinental
    2 min drive
  • KFC 肯徳基
    1 min drive
  • Din Tai Fung (鼎泰丰)
    19 min walk

About this property

Conrad Hangzhou

  • Luxury hotel near West Lake
  • Located close to Wushan Night Market and Hangzhou China Silk Town, Conrad Hangzhou provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Treat yourself to a body scrub, a Swedish massage, or aromatherapy at Conrad Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour health club.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), multilingual staff, and 8 meeting rooms
    • Free newspapers, a 24-hour front desk, and massage treatment rooms
  • Room features
  • All 306 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
  • Extra amenities include:
    • Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with jetted tubs and rainfall showers
    • 55-inch TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (17,287 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 419.76 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
  • Fee for in-room wireless internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Conrad Hangzhou?

As of 2026/8/18, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on 2026/8/23 start from NT$5,468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Check-out is at noon.

Where is Conrad Hangzhou located?

Located in Shangcheng, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake, and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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