西湖平價飯店，旅行前必看！

「我覺得整體的體驗10分好，特別是職員的服務態度，不是一位、兩位，是整體的職員培訓得10分好，細節上我亦10分欣賞」

「In general, staffs are lack of training, some of staffs are even rude to customers. Never experienced anything like this with anywhere with sofitel. I don't normally write any reviews. However my experience in this China trip with sofitel is really bad」

「Perfect location, right next to West Lake and in77 shopping. Great room. Highly recommended!」

「位置不算近地鐵，但靜中帶旺，去河坊街很方便。 如果房間有雪櫃會更理想。 房間都乾淨，冷氣夠，洗漱用品齊備。」

「好」

「.」

「Good」

「很好」

「Room is clean and new」

「酒店只住兩晚，覺得還可以，因為附近就是武林夜市，也可以步行前往西湖，去名店購物也可以去加利中心。酒店本身就一般般，屬舊式酒店。」

「附近有食肆及大商埸，方便。」

「The room was extremely old and dirty. The toilet didn’t work properly and it got clogged and the janitor was unable to unclog it. We had to change rooms and the hotel staffs were unhelpful, they told us to use another room down the hall as they had no other solutions for us. We asked for the manager but he didn’t give us a follow up report. It was extremely dirty and it was very isolated from everywhere」

「地理位置优越，出行方便，房间设施比较先进，整体风格比较现代。」

「地理位置和交通出行方便，早歺很不错，员工热忱友好。墙壁图片及装饰布置具有独特的法欧式风格。 发现电源总控找不到夜灯模式；厕所门后把手设计缺陷，卡位住不能全开，只能半开或者全关。」