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"The hotel’s location was very near to food, amenities and the west lake area. The rooms were spacious and clean and the staff, extremely helpful. A small con is that major construction of a new building is taking place directly in front of the hotel which contributed to construction noise."

"Great place to stay, full of character and food options. Right next door to a beautiful garden. A few bakery's and places to eat around on the streets. A self service laundry also."

"The rooms are clean and the cleaning staff adjusted routine to my likes. The location is good, walkable to West Lake with lots of restaurants and shopping choices."

"the Staff is excellent , they help me for all I need and very friendly , i will stay again"

"Good location. close most tourists interested places"

"Clean and nice room .. nice and helpful staff"

"第二次入住，依然是一次很舒服的體驗。 其實會再次選擇同一家酒店，本身就代表了第一次入住留下了不錯的印象。這次回來，從入住到整體住宿體驗都很順心，也多了一份熟悉和親切感。 特別想感謝前台的小韓，親切的笑容讓人印象很好，入住時還貼心地幫我升等了房型，算是這次入住的一個小驚喜。整個過程不只是專業，也讓人感受到很自然的親切與用心。 好的酒店除了環境和設施，很多時候真正讓人願意再回來的，還是服務帶來的感受。 第二次入住依然滿意，相信之後有機會還會再回來。"

"🙏"