Best Western Gatlinburg - Pigeon Forge hotels

"The room was clean! Staff was great. My grandson loved the water park! Will definitely stay again!"

"the visit was excellent "

"The hot tub was not hot enough. There was some laundry items left from a previous guest tucked in between the mattress and wall. The soap dispenser was not completely attached in the shower. Very loose. We loved the fire it and smores and the bowling"

"The pool was closed which was very Disappointing… was the primary reason we booked the hotel. Rooms aren’t great. Breakfast very average but the staff was kind and helpful "

"The breakfast was the same every day after the first day. "

"Room is clean, breakfast is decent but the same biscuits and gravy everyday. The shower pressure was not good but does get you wet. "

"Clean room, above average accommodations, in a great location with too many amazing activities to choose from. Embassy suites wins again. We will be back again!"

"Everything was great"

"I would defintely stay here again. The checkin was smooth and the young lady was so nice. The room was very nice but dont think i want to be next to the elevator again...very noisy,like a bomb going off,when in use but great room. Loved the balcony the lil river was my favorite. The room ws set up nice had a coffee pot so i was happy. The housekeper was spot on in keeping the room cleaned. She was super nice to. The young man at check out was good. I would stay again. We were there Saturday 21st to Wednesday the 25th 2026. Keep u the great work. "