Find hotels near Ferry to Cozumel, Playa del Carmen

"We decided to celebrate our wedding anniversary at Hotel Xcaret Arte. We received to fill out the list of activities, and we did it, we said the reason to visit this hotel. The day of our anniversary we went to a restaurant for dinner and to celebrate, they asked if we are celebrating something and we told them, but nothing happen, no celebration, at least we expected a plate with piece of cake and letter say "Happy anniversary" or something, but nothing. For me I do not care, but for my wife is a big deal. We tried to do this kind of trip for the last five years and this is the first time that nothing happens, very disappointed. We have a picture where we celebrate with a piece of cake our anniversary each but not this time. I know Xcaret wants to charge for everything, but for a piece of cake saying Happy Anniversary is too much. And we left a Tip to the Waitress for nothing. And is worst when see a lot of videos from other people that celebrate birthdays of Anniversaries with those kinds of attentions that we did not have. "

"Nice place to stay with kids."

"Food was great, staff was awesome. Beautiful area. Absolutely loved our visit. "

"The nature feel of the resort was very nice, it had a good jungle feel in the middle of the resort. The seaweed was constantly being cleaned. Unfortunately a lit of the amenities did not work. The sports bar was closed, many restaurants were closed throughout the week. Our room had many issues, the fridge broke twice, the hair dryer didn't work, toilet was broken. Honestly I feel that I was mislead about this resort. If I had know about the closures I would have made a different choice honestly"

"Always friendly staff, clean rooms with great AC. very nice beach."

"Marvelous staff, beach, pool, and hospitality. You will not regret satiating here."

"Not a big deal. The food is ok. The drinks are terrible. The room service is good. I have definetly had better and worst times in other resorts."

"We had the time of our lives and made the most of this all-fun inclusive vacation. Staff were amazing, food delicious, parks as fun as can be and the hotel was just paradise. Loved our room and all that we got with it. Would totall recommend and cannot wait to come back. Asi se siente Mexico en la piel!"

"Rooms need update apart from that 1st class for location food and staff"