搜尋最佳伯克郡住宿訂房優惠

「所有的電插座沒有電源，電話整晚都沒有充滿電，吹風機也用不了，早上通常通服務完也沒有及時处理好」

「沙发床太单薄了，还好是孩子睡。淋浴头接口漏水。沐浴液瓶都是散开的，没有洗手液。赶上英国假期，人太多，餐厅爆满，没啥服务。外部环境还不错，离温莎城堡也比较近。」

「風景優美，房間整潔。但早餐質素欠佳，房間安排在地下，要走步樓梯。停車場也不在酒店旁，門口不能泊車。」

「An old hotel but the location is very nice and convenient for visiting around Windsor.」

「The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. 」

「Towels are so old and dirty in the room. However, the breakfast is so surprised for us, we love it.」

「Terrible customer service, property is nice, upper management customer service is poor 」

「Breakfast was good, and there were a few good restruarnts in close to the hotel.」

「Lovely grounds and excellent staff. The deluxe room was nice. It was tired, it would benfit from a fixutres and fitting refresh. We were comfortable and I wouldn't let this stop me booking again. The jacuzzi was not operational on both day and this was disappointing. I feel something could have been done to compensate for this. The pool was also a touch cold for me. I booked 2 treatments. I was initially over charged for these but this was rectified when I made it known. Cocktails were...

「We stayed here for our wedding anniversary and from booking to departure, I couldn’t ask for any more. The staff added personal touches and were very attentive. Would highly recommend the Butler’s tour for a background into the history of this amazing house 」

「Breakfast needs a re think. 15 mins to get a fried egg is not really acceptable and the choice of items limited. Hot food was not particularly hot.」