Breakfast is excellent, many choices and staff were very helpful. Unfortunately no discount/no free parking for blue badge holder.
Florence
於 2023 年 8 月住了 1 晚
10/10
The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet
Ana Gabriela
於 2025 年 7 月住了 1 晚
6/10
Nice reception area and restaurant. The breakfast was good. Let down by dated rooms and scruffy corridors. Also the prices within the reception shop are extortionate £3.99 for a 500ml bottle of water an £3+ for a bar of chocolate.
Ian
於 2025 年 7 月住了 1 晚
10/10
It’s very convenient for Heathrow. Plenty of parking. Each visit the staff have been very helpful and kind. Highly recommend.
Carrie
於 2025 年 6 月住了 1 晚
2/10
Air conditioning not working
Harpreet
於 2025 年 6 月住了 2 晚
10/10
Booked this last min was really nice. The shampoo conditioner and body lotion are brilliant.
Amanda
於 2025 年 6 月住了 1 晚
8/10
Easy check in
Karen
於 2025 年 6 月住了 1 晚
10/10
We had a brief stay here and were pleased about the property. The staff were all helpful and friendly. If you are looking for Outlet Shopping, this is the hotel to choose. There are 100s of stores within the Complex. As it is attached to the Football Stadium the views onto the field were very unique.
Brenda
於 2025 年 5 月住了 1 晚
8/10
The lobby was clean and smelled nice, but the rooms are really not clean.,sorry
Yenelis
於 2025 年 6 月住了 3 晚
10/10
Property is nice and clean and staff is very helpful. Keep it up.
Harmeet
於 2025 年 6 月住了 2 晚
10/10
Beautiful hotel with wonderful staff and service.
They have a kiosk where you can book taxi services as needed. This was helpful when going to the airport, and the price was better than anything I'd seen.
Much bigger rooms than most hotels in London, especially the bathroom (and shower, specifically).
Shae
於 2025 年 5 月住了 1 晚
6/10
There was no hot water in our first room so we moved rooms, air conditioning wasn't working in the second room so we moved rooms again and stains on the carpet, rust in the bathroom in our third room.
Meera
於 2025 年 5 月住了 2 晚
6/10
The breakfast and staff were great.
dawn
於 2025 年 4 月住了 4 晚
8/10
Abayomi
於 2025 年 5 月住了 1 晚
10/10
Very nice hotel, good service, delicious breakfast
Anna
於 2025 年 4 月住了 2 晚
10/10
The staff are amazing and very helpful.
MARIA LEAH
於 2025 年 4 月住了 7 晚
6/10
shaneka
於 2025 年 4 月住了 1 晚
10/10
Lovely clean rooms. Friendly and helpful staff. Amazing breakfast. The only thing i was missing is the disposable shower caps in the bathroom. Everything was super.
Adrienn
於 2025 年 4 月住了 1 晚
2/10
I have checked in early, they charged me £20 early check in fee for all the 3 days we stayed there. It makes no sense as early check in feee should be only for the first day.
My son checked out and he didn’t verify the final receipt. I will contact Expedia customer service and see if they return $40 ( for 2 days).
Other than this, it is a good facility.
Venugopal
於 2025 年 4 月住了 3 晚
10/10
Staff were friendly, room was clean and very comfortable.
Claire
於 2025 年 4 月住了 1 晚
10/10
This hotel is fantastic, stayed a few times now and always consistently great service and friendly staff. Nice room, great breakfast, nice bar and convenient for Heathrow.