Excellence Resorts Cancun South hotels

The host and hostess were very communicative, they responded promptly to our questions and gave us advice on airport taxi and restaurants, the villa was gorgeous and we felt very welcomed, the pool and garden are simply exceptional, we highly recommend this property , we booked it because it was close to the airport for our flight the next day WiFi excellent as well

Juan our host was kind and chill no problem what’s so ever. When we checked out, it almost felt like a family member was saying good bye to us.

Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.

Loved the pool, breakfast and employees were so nice!

El lugar es hermoso!, las camas super cómodas y se descansa muy a gusto. La señora Patricia una persona super linda y amable!

As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows. We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...

Our second stay here. The staff is super friendly. Casy and Mari are very nice and helpful. They take pride in their work. Look forward to returning. Only wish the bed was a bit more comfortable but other than that all was very nice.

Beautiful

Friendly, helpful, very comfortable

Fue una gran estadía muy conveniente

Literally writing this review while waiting for our ride to the airport! This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!! The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time. The restaurants are good, and the staff is...

Perfect place ever ,staffing amazing very helpful

I was very surprised by this property but it is worth it. Very clean and nice and safe as well

Stayed at Suites Sina for 10 days. Rooms are big, clean, and food was delicious. Beds were incredibly comfortable especially after a day at the beach, diving, or visiting ruins. Internet was fast and did not have problems when I skipped with family. The aircon kept the room pleasant or cold if you wanted it. The view of the lagoon hotel zone across the way were beautiful. The pool is big so you will not feel crowed. They staff were very polite and helpful. They made guests feel at home with...