Staff are very friendly and helpful,will go back again
Queenie
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Ben
家庭旅遊
2024 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good choice
Ben
於 2024 年 6 月住了 4 晚
6/10 一般般
Liping
2024 年 6 月 8 日
不喜歡:住宿環境和硬體
餐馆选择太少,品种简单
Liping
於 2024 年 6 月住了 4 晚
10/10 有夠讚
Yumei
2023 年 12 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is perfect
Yumei
於 2023 年 12 月住了 5 晚
2/10 很糟糕
xiaohong
家庭旅遊, 親子旅遊
2023 年 12 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
VERY BAD SERVICE!
xiaohong
於 2023 年 11 月住了 1 晚
6/10 一般般
Qin
2023 年 7 月 6 日
Qin
於 2023 年 7 月住了 4 晚
8/10 不錯哦
Allison,sun valley
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall, it’s a great hotel. Staff is friendly and most staff speak English so it’s helpful for non Spanish speakers. They work with an agency for transportation and excursions so it makes it extremely convenient and safe. I would like more food options when it comes to dinning, specifically in the buffet. They did have an omelette station for breakfast but I did miss some of the staple breakfast items. Dinners also looked the same almost every night. More options would be key here. Most all inclusive hotels I’ve visited in the past also have a soft serve ice cream machine, and I didn’t see one here. They did have ice cream but you just had to ask for it. They had a Taco, sushi, and grill options for lunch and that was awesome. Room comes with a mini fridge stocked with soft drinks and alcohol options. House keeping was also great. Like I said overall great resort.
Allison
於 2025 年 7 月住了 7 晚
4/10 不太好
Sophia
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度
不喜歡:員工素質
staff and management was terrible.
Sophia
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Almir
團體旅遊, 家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great personality.Very friendly people.👍
Almir
於 2025 年 7 月住了 7 晚
10/10 有夠讚
Lyndon,Winnipeg
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort and the people provided me and family a superior all inclusive vacation experience. Nice location, well maintained grounds, excellent service, lots of food and drinks at the pool and beach.
Lyndon
於 2025 年 7 月住了 4 晚
6/10 一般般
Joanna
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度和住宿環境和硬體
The service at the front desk and majority of the restaurants was good. We only had one bad experience at the Mexican restaurant at night at La Piña. Part of the restaurant is seated at the sand. They made no attempt to try and accommodate us where we would not be sitting the sand. Then we waited 15 mins and no one came to attend to us. The food options are very limited which was disappointing and there are not many activities to participate in during the day if you are trying to stay in the resort.
Joanna
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jonathan
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Wyndham was amazing. Wished we could of stayed longer. Me and the Wife will be back!
Jonathan
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Cameron
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved it.
Cameron
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Darlin
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hermoso! Y comodo
Darlin
於 2025 年 7 月住了 1 晚
4/10 不太好
Judith,Ensign
家庭旅遊
2025 年 7 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff and hotel rooms were pleasant and nice! However, we were traveling as a family group of 9 with 5 in a villa and 4 in two hotel rooms. At check in, the villa was not cleaned and therefore our family members had to wait for over an hour for the villa to be available. I booked a king ocean view room and after a very lengthy check in, got all the way to our room to find I was placed in a double NOT what I booked. I had to go all the way back to the front desk with luggage in tow to complain and have this corrected. No perks or incentives for our much delayed and messy check in was even offered. What was supposed to be our first afternoon/evening in Cancun was essentially wasted with the multiple delays (that lasted over two hours) and by the end, our entire group was exhausted. In addition, the villa had a sliding glass door that was nearly impossible to open and close and the tvs did not have functioning channels that the hotel rooms offered.
We were provided instructions at check in to download a hotel app to use to book reservations at the resort restaurants and spa. The restaurant reservations were a pain and we booked 3 couples massages for the last day of our trip that were listed as submitted on the app and when calling to confirm, were told by spa staff that they were not booked and we shouldn’t have been told to use the app… the only availability at that point was for 1 of the 3 at 5:00 which was the same time as our dinner reservation. Overall bad experience
Judith
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Ciera
團體旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place, definitely will be coming back!!
Ciera
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Alanna Jaylyn,Garden Grove
團體旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
staff is so nice and over the top. made the stay amazing. Jorge our waiter at La Vista was exceptional.
Alanna Jaylyn
於 2025 年 7 月住了 5 晚
2/10 很糟糕
DAISY,DODGE CITY
家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
DIRTY PROPERTY
DAISY
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Daniela Padilla
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful staff. So much fun and enjoyable! Love it, would definitely come again!!
Daniela Padilla
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Brianna
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the Staff members was wonderful and the pools were clean and warm .overall I loved this resort it was right infront of the ocean and surrounding restaurants
Brianna
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Victoria
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very clean and always smelled pleasant. all workers were extremely hospitable and very kind. would recommend to anyone staying in the area.