皇家坎昆全別墅度假村 - 全包式

4.0 星級住宿

The Royal Cancun All Villas Resort - All Inclusive

適合全家出遊的海灘住宿,設有2 座室外游泳池

選擇日期以查看價格

評論

8.8 分,滿分 10 分,
有夠讚

熱門設施服務

  • 游泳池
  • 含早餐
  • 全包式
  • Spa
  • 含停車位
  • 免費無線上網
目前的價格是 NT$16,133
總價 NT$19,673
含稅金和其他費用
1 月 23 日 - 1 月 24 日

客房選項

標準別墅, 2 間臥室, 廚房, 渡假村景觀

9.4 分,滿分 10 分
好極了
(101 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 27 坪 (89 平方公尺)
  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張單人床和 1 張標準雙人墨菲床
  • 度假村景

標準別墅, 2 間臥室, 廚房, 海濱

9.8 分,滿分 10 分
好極了
(22 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 27 坪 (89 平方公尺)
  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張單人床和 1 張標準雙人墨菲床
  • 海灘景

標準別墅

8.8 分,滿分 10 分
有夠讚
(5 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 41 坪 (136 平方公尺)
  • 2 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張標準雙人床和 1 張標準雙人墨菲床
  • 度假村景

家庭別墅, 2 間臥室, 廚房, 渡假村景觀

9.0 分,滿分 10 分
太棒了
(71 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 27 坪 (89 平方公尺)
  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張單人床和 1 張標準雙人墨菲床
  • 花園景

家庭別墅, 2 間臥室, 廚房, 海灘景觀

9.2 分,滿分 10 分
太棒了
(32 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 27 坪 (89 平方公尺)
  • 2 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張單人床和 1 張標準雙人墨菲床
  • 海灘景

Family Master Villa, 2 Bedrooms, 2 Bathrooms, Resort View

9.2 分,滿分 10 分
太棒了
(30 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 41 坪 (136 平方公尺)
  • 2 間臥室
  • 可容納 6 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張標準雙人床和 1 張標準雙人墨菲床
  • 度假村景

標準別墅, 2 間臥室, 廚房

9.6 分,滿分 10 分
好極了
(7 則評論)

特色

陽台
獨立用餐區
獨立起居區
空調
免費搖籃/嬰兒床
廚房
冰箱
洗碗機
  • 2 間臥室
  • 可容納 6 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張單人床和 1 張標準雙人墨菲床

其他推薦

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鄰近地區資訊

皇家坎昆全別墅度假村 - 全包式位於坎昆的飯店區,住宿坐落在海灘上。想要在行程裡安排一些活動的話,可以去Ultramar渡輪港口華雷斯和伊貝羅斯塔坎昆高爾夫球場看看,喜歡購物的人則可以去逛一逛拉伊斯拉購物中心和坎昆港碼頭購物中心。有帶小孩的家長們,可以帶孩子到女人島西岸, 坎昆角和尼祖克國家公園和索奇米爾科走走。想要體驗一些水上活動嗎?在住宿附近就可以試試看水肺潛水和遊船觀光喔!查看坎昆旅遊指南
地圖
Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500

附近景點

  • 蘭哥斯達海灘 呈现出 游泳, 沙灘 和 一般的海岸景觀
    蘭哥斯達海灘
    步行 5 分鐘 - 0.4 公里
  • 觀景塔 设有 騎乘
    埃塞尼卡塔
    步行 6 分鐘 - 0.6 公里
  • 烏龜海灘
    烏龜海灘
    步行 14 分鐘 - 1.2 公里
  • 托爾蒂海灘 设有 港灣, 濱海小鎮 和 一般的海岸景觀
    托爾蒂海灘
    開車 2 分鐘 - 1.8 公里
  • 藝術花園
    步行 1 分鐘 - 0.1 公里

附近交通

  • 坎昆國際機場 (CUN) - 開車 21 分鐘

餐廳

  • Lobby Bar
    步行 6 分鐘
  • Restaurant Dos Lunas
    步行 4 分鐘
  • Wink Lobby Bar
    步行 2 分鐘
  • The White Box Gastrobar
    步行 3 分鐘
  • Los Chachalacos
    步行 9 分鐘

住宿介紹

皇家坎昆全別墅度假村 - 全包式

高級全包式住宿,位於蘭哥斯達海灘附近
皇家坎昆全別墅度假村 - 全包式提供免費吃到飽早餐、池中酒吧和海灘酒吧等設施服務,而且離烏龜海灘和托爾蒂海灘不遠。此住宿提供海景第一排的絕佳視野、海濱用餐環境和海灘躺椅,旅客可以盡情曬太陽,享受度假時光。想要慰勞自己、放鬆一下,不妨多加利用 Spa 服務,做個美甲/足部護理、美體療程或臉部療程。住宿有 4 間餐廳,提供美國料理和池畔用餐環境。 健身房提供健身課程和瑜珈課,還有沙灘瑜珈、排球和籃球等活動可以體驗。此外,除了池畔酒吧和雜貨店/便利商店,住宿還有提供客房免費無線上網 (網速 25 Mbps 以上)。
住宿還有提供以下便利的設施服務:
  • 2 座室外游泳池,提供泳池躺椅、泳池遮陽傘和池中酒吧
  • 免費自助停車
  • 免費區域接駁車、免費腳踏車租借、2 座室外網球場
  • 安親服務/活動 (付費)、行李服務員、行李寄放
  • 許多旅客在評語裡給了住宿的親子服務設施、附近有海灘和友善員工等特色非常正面的評價。
客房特色
全部 201 間客房都提供 24 小時客房餐點服務、高級寢具等舒適享受,以及空調和獨立起居區等貼心設施服務。 許多旅客在評語裡給了住宿乾淨、寬敞的客房環境極高的評價。
其他設施/服務還包括:
  • 舒適加層床墊、羽絨被和免費提供搖籃/嬰兒床
  • 全浸式浴缸、免費盥洗用品和吹風機
  • 32 吋LCD 電視,提供有線頻道和 DVD 播放機
  • 衣櫃/衣櫥、陽台和獨立起居區

全包式服務詳情

此住宿提供全包式住宿,房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

食物與飲料

所有吃到飽自助餐、點心和精選飲料都包含在內
已含基本酒精飲料
全天候客房餐飲服務
客房內迷你吧 (包括所有飲料)

休閒活動及設施/器材

包括所有非機動水上運動。

水上活動

獨木舟
帆船
浮潛

陸上活動

腳踏車
兒童俱樂部

類似的住宿

住宿設施服務

網路

  • 所有客房提供免費無線上網
  • 客房內無線上網速度:25 Mbps 以上
  • 部分公共區域提供免費無線上網

停車和交通

  • 免費區域接駁車
  • 提供免費露天自助停車
  • 提供的附設自助停車位有限

餐飲

  • 供應免費吃到飽早餐:每日 07:30 至 11:30
  • 1 間池中酒吧
  • 1 間池畔酒吧
  • 1 間海灘酒吧
  • 4 間酒吧/酒廊
  • 4 間餐廳
  • 點心吧/熟食店

附設餐廳

  • La Palapa Restaurant
  • Snack Bar Pollside
  • The Italian Trattoria
  • Trattoria Sport Bar

當地玩樂

  • 2 座室外游泳池
  • 2 座室外網球場
  • 立槳衝浪活動
  • 帆船活動
  • 免費自行車出租
  • 免費兒童遊樂區
  • 沙灘排球
  • 浮潛
  • 海灘瑜伽
  • 健身房
  • 健身課程
  • 遊樂場
  • 網球課程
  • 橡皮艇活動
  • 購物
  • 籃球

親子設施

  • 2 座室外游泳池
  • 托兒服務 (付費)
  • 免費兒童遊樂區
  • 免費區域接駁車
  • 客房內冰箱
  • 客房內微波爐
  • 客房內廚房
  • 客房內獨立用餐區
  • 客房內嬰兒床
  • 洗衣設施
  • 專人陪同的兒童活動 (付費)
  • 遊樂場
  • 點心吧/輕食店
  • 雜貨店/便利商店
  • DVD 播放機

便利設施服務

  • 24 小時櫃台服務
  • 行李寄存
  • 洗衣設施
  • 禮品店/書報攤
  • 雜貨店/便利商店
  • ATM

旅客服務

  • 多語服務人員
  • 行李服務員
  • 客房清潔服務 (每天)

商務服務

  • 商務中心
  • 電腦工作站

室外

  • 位於水岸
  • 位於海灘
  • 花園
  • 海灘浴巾
  • 海灘陽傘
  • 海灘躺椅
  • 游泳池躺椅
  • 游泳池遮陽傘
  • 露台

Spa

  • 手部/足部美甲
  • 客房內按摩服務
  • 臉部療程

無障礙設施

  • 電梯

其他

  • 15 棟建築物
  • 4 層樓
  • 全面禁煙住宿
  • 建造於 1976 年
  • 傳統建築

客房設施服務

臥室

  • 羽絨被
  • 免費嬰兒床
  • 高級寢具
  • 舒適加層床墊
  • 遮光窗簾

浴室

  • 全浸式浴缸
  • 免費盥洗用品
  • 吹風機
  • 洗髮精
  • 浴缸和淋浴設備 (二合一)
  • 提供毛巾

娛樂設施

  • 32 吋 LCD 電視,可收看有線頻道
  • DVD 播放機

餐飲

  • 24 小時客房餐點服務
  • 冰箱
  • 咖啡機/沖茶器
  • 炊具、餐具和廚具
  • 洗碗機
  • 烤箱
  • 微波爐
  • 廚房
  • 獨立用餐區
  • 爐台

其他

  • 免費市內電話
  • 空調
  • 保險箱
  • 書桌
  • 烘衣機
  • 紗窗
  • 從外部走廊進入
  • 電話
  • 熨斗/燙衣板
  • 獨立起居區

規定

入住

入住登記開始時間:16:00;入住登記結束時間:00:00
提供零接觸入住服務
辦理入住手續的最低年齡:25 歲

退房

退房時間:11:00
提供零接觸退房服務
延遲退房需視供應情況
延遲退房費用:USD500

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
此住宿恕不在營業時間以外提供入住登記服務。
住宿提供的資訊可能經由自動翻譯工具翻譯
旅客須在入住時出示預訂時使用的信用卡,並且由持卡人親自辦理入住。
所有旅客 (含兒童) 須於辦理入住時出示由政府核發的有效身分證。
住宿期包含星期六的旅客可能需換房。飯店會盡量避免要旅客換房,如必須換房,管理部亦會盡量精簡程序,以將對旅客造成的不便減至最低。

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物或服務性動物

兒童和加床

歡迎兒童入住
2 位 12 歲 (含) 以下的兒童若與家長或監護人同住一間房 (不加床),則無需支付額外住宿費。
恕不提供折疊床/加床
免費提供搖籃

此住宿接受的付款方式

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金):

  • 押金:每間住宿每次入住 USD500.0
  • 當地城市規定徵收稅金:每間住宿每晚 USD4.80

此處已列出所有由住宿提供的收費項目。

可選設施服務

  • 延遲退房費用:USD500 (視供應情況而定)

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅,並且可能會改變。

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
此住宿接受以信用卡付款,恕不接受現金
住宿有滅火器、煙霧探測器和窗戶護欄等安全設備
此住宿設有例如陽台、庭院、露台等可能不適合兒童使用的戶外空間;如有疑慮,建議您在入住前與住宿方聯絡,確認他們可提供適合您的客房
請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定由住宿業者提供
住宿登記編號 005-013-002300/2025

其他須知

客房只允許已登記的房客進入
此住宿禁帶寵物或服務性動物

住宿別名

Royal All Suites Resort All Inclusive
Royal All Suites All Inclusive
The Royal Cancun Inclusive
The Royal Cancun All Suites Resort All Inclusive
The Royal Cancun All Villas Resort - All Inclusive Cancun

常見問題

皇家坎昆全別墅度假村 - 全包式是否有游泳池?

是的,此住宿設有2 座室外游泳池。

皇家坎昆全別墅度假村 - 全包式的住宿價格為何?

截至 2026 年 1 月 22 日,於 2026 年 1 月 23 日入住皇家坎昆全別墅度假村 - 全包式,2 位成人 1 晚最低價為 NT$16,133 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

皇家坎昆全別墅度假村 - 全包式是否允許攜帶寵物?

很抱歉,此住宿恕不允許攜帶寵物。

皇家坎昆全別墅度假村 - 全包式的停車費用是?

此住宿提供免費自助停車服務。

皇家坎昆全別墅度假村 - 全包式的入住登記時間是?

入住登記開始時間:16:00;入住登記結束時間:00:00。非服務時間恕不提供辦理入住服務。

皇家坎昆全別墅度假村 - 全包式的退房時間是?

退房時間是 11:00。延遲退房費用為 USD500 (視供應情況而定)。

皇家坎昆全別墅度假村 - 全包式是否提供全包式禮遇?

是的,住宿提供全包式服務。包含食物和飲料 (有部分限制),提供的活動則包括浮潛、獨木舟和帆船等。

皇家坎昆全別墅度假村 - 全包式位於何處?

這家住宿位在飯店區的海灘,距離Nichupté 潟湖和蘭哥斯達海灘不到 5 分鐘腳程。烏龜海灘和托爾蒂海灘也在 2 公里距離內。

評論

皇家坎昆全別墅度假村 - 全包式的評論

8.8

有夠讚

9.4

整潔度

8.6

設施服務

8.8

員工素質

9.0

住宿環境和硬體
10 分,有夠讚;1179 則評論中有 698 則
8 分,不錯哦;1179 則評論中有 273 則
6 分,一般般;1179 則評論中有 129 則
4 分,不太好;1179 則評論中有 39 則
2 分,很糟糕;1179 則評論中有 40 則

評論

10/10 有夠讚

Sarah

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were spacious for our family. The beach was beautiful and clean! Wonderful vacation at a beautiful resort with amazing food!
於 2026 年 1 月住了 3 晚

10/10 有夠讚

Amanda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing trip, rooms were clean and staff was extremely friendly. Dining options were minimal but with 3 kids the room service and buffet option was all we needed. We were never once asked about time shares which I read on other reviews. Kids really enjoyed the kids club. It’s a smaller property which is great with kids, we weren’t ready to leave.
於 2026 年 1 月住了 6 晚

8/10 不錯哦

Claiborne

Everything was great just didn’t like the beds.
於 2026 年 1 月住了 5 晚

10/10 有夠讚

Dana L

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The facility was very clean, super conveniently located to the beach, the food was AMAZING!! The staff and other vacationers were so friendly and we absolutely loved it there. The staff at the LaPlaya restaurant, especially William Hech, the manager and our most favorite server of all, Hector, went above and beyond to accommodate every possible need a guest could have wanted. We realized after we got there, that this was a more of a low-key quiet resort and I couldn’t help but pat myself on the back, lol. Even the children were so well behaved, I found it impressive. There were no hidden cost or fees and this was the first resort I have ever been to that looked exactly like the pictures, even better actually. Unfortunately, on day, 3/6 of our vacation, my sister fell and broke her arm, which really put a damper on the rest of our time here. However, it was of no fault of the resort or anybody associated with the resort, and we still did our best to have a good time. The only negative thing I can say, and I am 100% at fault for this, is I got scammed on the beach believing I was buying real silver jewelry, ugh!!! Tequila does more than make your clothes fall off, lol. When we first got there, the contact that they give you for your entire stay to help with anything or any questions you may have, was amazing as well. His name was Antonio and he went above and beyond for us as well. ZERO REGRETS, AMAZING FACILITY!
Beautiful sports bar!
於 2026 年 1 月住了 6 晚

10/10 有夠讚

Jami

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The Royal Cancun exceeded our expectations from cleanliness to the food to the service. The resort in its entirety was beautiful and well kept, food was delicious with plenty of options, staff was amazing and never hesitated to help when asked. We visited with our kids ages 6-18, and they all had a wonderful time! Highly recommend!
於 2026 年 1 月住了 4 晚

8/10 不錯哦

Vanessa and Mike

喜歡:整潔度、設施服務和住宿環境和硬體
The rooms were spotless and always clean! The Royal Cancun is definitely smaller than the Haciendas or the Sands, however you can shuttle to the Sands and enjoy their amenities and beach which was lovely! We enjoyed snorkeling off the beach at Royal Cancun! But the beach was much nicer at the Sands and one day we got super calm water at the Sands as well! La Trattoria was very good !
Royal Cancun
於 2026 年 1 月住了 6 晚

10/10 有夠讚

Micah

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
We loved this stay. This was our first time in Cancun and the resort was great. I loved walking off our balcony directly to the pool.
於 2025 年 12 月住了 2 晚

2/10 很糟糕

JAGDEEP

家庭旅遊
喜歡:住宿環境和硬體
It is supposed to all inclusive. Large number of food items were not included in the all-inclusive. Large number of drinks were not included either.
於 2026 年 1 月住了 6 晚

10/10 有夠讚

Theodore

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
This place is great. Food is great, rooms are clean and up to date, property grounds are well kept and it’s quiet. Great for our family of five. If wanting more action, head to the royal sands and checkout an entirely different experience with the beach to larger property grounds. The water park is also a nice addition. We like to explore different areas and countries, but it will be hard not to come back to this place on our next trip. All staff were exceptional as well.
於 2026 年 1 月住了 6 晚

8/10 不錯哦

Darrell

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was courteous and helpful. Very relaxing hotel.
於 2026 年 1 月住了 8 晚

10/10 有夠讚

Herman Daniel Rogers,

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We particularly enjoyed moving from the pool to the beach during the course of the day. Also, the sailing was great!
於 2026 年 1 月住了 5 晚

4/10 不太好

Natia

家庭旅遊
The unacceptable noise conditions during my recent stay at your hotel made it impossible to properly rest and seriously undermined the purpose of my booking. My room was directly exposed to heavy traffic running in front of the windows. Throughout the entire night, loud motorbikes—particularly high-speed motorcycles—passed continuously, producing sharp, resonant noise that echoed throughout the building. The situation was exacerbated by the hotel’s layout: the room faced interior corridors that amplified and prolonged the sound, effectively turning the space into an echo chamber. Sleep was repeatedly disrupted, and sustained rest was impossible. The disturbance did not end at night. Constant daytime and nighttime traffic from buses and heavy trucks generated ongoing noise and vibrations, indicating insufficient soundproofing for a hotel that claims to offer comfort and rest. I reported this issue to reception on two separate occasions. On both occasions, I was told that it was either too late or too early to find a solution. This response was particularly frustrating, as the noise did not pause depending on the hour, and no alternative room or mitigation was offered. These conditions fall well below reasonable expectations for a hotel stay.
於 2026 年 1 月住了 3 晚

6/10 一般般

Jiangyun

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
**3/5 Stars - Great for Kids, Disappointing Food & Service** **Stayed:** Dec 20-30, 2025 | 2-Bedroom Suite | Family of 4 (kids 10 & 6) **PROS:** Perfect location with calm beach for kids. Spacious suite, nice pools. Free shuttle to Royal Sands. Free Kids Club. Kids rate 9/10! **CONS:** **Food Quality - Major Issue:** Consistently mediocre across all restaurants - buffet, La Trattoria, Royal Sands. Looks nice, tastes bland. For context: We recently cruised Alaska on Princess with exceptional dining. This resort cost significantly more but delivered far worse food quality. We ate off-resort most nights just to have satisfying meals. **If food matters, book elsewhere.** **Service Issues:** Wildly inconsistent. Royal Market staff were rude to our children - unacceptable at family resort. **Timeshare Pressure:** Aggressive 2-hour sales pitch for expensive packages. High-pressure tactics, multiple salespeople. Concierge admitted earning commission. Prepare to decline firmly and repeatedly. **BOTTOM LINE:** Kids loved it. Parents disappointed given the premium pricing. **Would we rebook?** No - returning to cruises for better value. **Tips:** Set LOW food expectations, budget for off-resort dining, decline timeshare presentations firmly, bring Vaseline for kids' sand chafing. Adequate resort that doesn't justify its peak season rates.
於 2025 年 12 月住了 10 晚

10/10 有夠讚

Barbara

喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff. Comfortable and clean rooms.
於 2026 年 1 月住了 5 晚

10/10 有夠讚

Megan

喜歡:整潔度、設施服務和住宿環境和硬體
Everything was amazing!!
於 2025 年 12 月住了 6 晚

6/10 一般般

Donald Lee,Moraga

家庭旅遊
喜歡:整潔度和員工素質
Dated property. No night activities expected of an all inclusive. Bar closes at 10pm. Food is sub-par.
於 2025 年 12 月住了 5 晚

6/10 一般般

Anand

家庭旅遊
喜歡:整潔度和住宿環境和硬體
The resort is very nice and clean...Friendly staff, good landscaping. Little further away from the hotel zone and amenities. Very limited food options and choice of cuisine. I can't believe they still try to sell you a timeshare in this day and age. Although I paid extra for resort view room, I was given a room close to the road and was noisy at night. Hotel manager didn't respond when my kids became sick before the trip and wanted to postpone or cancel booking. Expedia was willing to help but not the property manager. Overall only 3 stars considering the many choices in Cancun.
於 2025 年 12 月住了 7 晚

8/10 不錯哦

vladimir viktorovich,Puyallup

於 2025 年 12 月住了 5 晚

2/10 很糟糕

Sandra

喜歡:整潔度
不喜歡:設施服務
Our housekeeper Juana was exceptional, our room was good, but the service at the restaurant La Palapa was terrible. We tip everyone but they seemed miserable and where we eat with the service is important to us. We made reservations at the Italian restaurant and their service was great. There was no music by the pool or entertainment by the pool. The bartenders were short handed and were not friendly. The gym was very small with two treadmills, two bikes, two elliptical, and one rower. The bellmen were very kind. Paula, the hostess at the restaurant was very rude. We made shuttle trips to Royal Sands to get treated nicer.
於 2025 年 12 月住了 7 晚

8/10 不錯哦

Jacky

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The room was very spacious and clean. The room service was very fast. I felt very safe at the resort with my family and we even went for a little walk outside the resort to see the Christmas lights. The view of the ocean while eating at La Palapa was spectacular. I love the free shuttle to and from the Royal Sands resort, which has clear blue waters unlike the Royal Cancun. This leads me to the water at the Royal Cancun where there’s a ton of seaweeds or grass that made the water dirty. The employees were all very friendly but I specifically want to give a shout out to Jesus (waiter at Italian restaurant), Alfredo and Miguel (waiters at La Palapa), Jeremiah (works by entrance), Omar and the girl who were in charge of games and activities for their kindness and generosity. With that being said there were a few things that left us a little disappointed. Our concierge Soccoro was friendly however she was quite pushy and kept bugging us even we made it clear we weren't interested. The lack of variety on the food left a sour taste. We were there for 7 days and after awhile we got tired eating the same thing for breakfast. The dinner buffet does change daily but the quality was poor which left us very disappointed. Lunch was the only time we can order of the menu but again their options were limited. Overall we had a wonderful stay and would definitely love to come back.
Royal Cancun
Royal Sands
Breakfast
Dinner
於 2025 年 12 月住了 7 晚

6/10 一般般

George

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
If you get there in an early flight don’t expect them to have a room ready. They will make you wait hours for a room. Staff not friendly at all. A simple hello would’ve be good. Food was good, some nights were hard to get your drinks served.
於 2025 年 12 月住了 5 晚

2/10 很糟糕

Aarthi

不喜歡:住宿環境和硬體
Badly rundown rooms and bathrooms, terrible food, crappy unable beach, horrid rude staff
於 2025 年 12 月住了 4 晚

6/10 一般般

Derek

The staff was good. The room was okay. The food was good. It just wasn’t exactly as we p
於 2025 年 12 月住了 4 晚

8/10 不錯哦

William Randall

喜歡:整潔度
Older property, clean but worn. It was a good deal for the price. Food was ok, food service wasn’t very good, lots of kids.. beach wasn’t great but the pools were nice. As soon as you are walked to your room, the concierge sat you down and pushed you to go to a time share presentation which was ridiculous. Again, not bad for the price but, be prepared they all push for tips but don’t really do anything extra. This will be my last trip to Mexico.
於 2025 年 12 月住了 7 晚

10/10 有夠讚

dany

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Rooms very clean and spacious suites makes it a great option! Food is great and you can go to Royal sands as well. Reservations for restaurant were tough to get. We couldn’t eat at any place! Likely we were during a very busy week!
於 2025 年 12 月住了 6 晚