飯店式公寓

坎昆All Ritmo全包式度假村及水上樂園

3.5 星級住宿

All Ritmo Cancun Resort & Water Park - All Inclusive

選擇日期以查看價格

評論

6.4 分,滿分 10 分,

熱門設施服務

  • 游泳池
  • 全包式
  • 含停車位
  • 免費無線上網
  • 餐廳
  • 空調
目前的價格是 NT$6,298
總價 NT$7,776
含稅金和其他費用
3 月 24 日 - 3 月 25 日

客房選項

可用的客房篩選條件
顯示 8 間客房 (共 8 間)

Studio Supreme

特色

附家具的陽台/庭院
獨立用餐區
獨特家具
獨特裝潢
空調
提供相連房型
餐桌
電視
  • 海景
  • 15 坪 (50 平方公尺)
  • 1 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 1 張加大雙人床

傳統客房

特色

獨立用餐區
獨立起居區
獨特家具
獨特裝潢
空調
提供相連房型
大型冰箱
餐桌
  • 花園景
  • 15 坪 (50 平方公尺)
  • 1 間臥室
  • 可容納 3 人 (依實際入住人數計費)
  • 2 張標準雙人床

家庭客房

特色

獨立用餐區
獨立起居區
獨特家具
獨特裝潢
空調
提供相連房型
大型冰箱
餐桌
  • 花園景
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 8 人 (依實際入住人數計費)
  • 2 張加大雙人床

高級套房

特色

附家具的陽台/庭院
獨特家具
獨特裝潢
空調
提供相連房型
餐桌
電視
獨立臥室
  • 半海景
  • 15 坪 (50 平方公尺)
  • 1 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大雙人床

皇家客房

特色

附家具的陽台/庭院
獨特家具
獨特裝潢
空調
提供相連房型
餐桌
電視
獨立臥室
  • 海景
  • 1 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張加大雙人床

浪漫客房

特色

附家具的陽台/庭院
獨特家具
獨特裝潢
室外私人浴缸
空調
提供相連房型
餐桌
電視
  • 海景
  • 15 坪 (50 平方公尺)
  • 1 間臥室
  • 可容納 2 人 (依實際入住人數計費)
  • 1 張特大雙人床

標準客房

特色

獨特家具
獨特裝潢
空調
提供相連房型
餐桌
電視
遮光窗簾
吊扇
  • 花園景
  • 11 坪 (36 平方公尺)
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張加大雙人床或 2 張加大雙人床

普通套房, 海景

特色

附家具的陽台/庭院
獨特家具
獨特裝潢
空調
提供相連房型
餐桌
電視
獨立臥室
  • 海景
  • 15 坪 (50 平方公尺)
  • 1 間臥室
  • 可容納 5 人 (依實際入住人數計費)
  • 2 張標準雙人床

其他推薦

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登入以查看符合資格的折扣和禮遇。玩越多,獎勵就越多!

鄰近地區資訊

坎昆All Ritmo全包式度假村及水上樂園位於坎昆的法雷斯港,在郊區而且坐落在專用海灘上。如果您想要體驗一些活動,可以考慮去一趟Ultramar渡輪港口華雷斯和穆赫雷斯島海運碼頭,希望欣賞自然美景的旅客則可以去烏龜海灘和蘭哥斯達海灘探索看看。來過的人也推薦El Meco 考古遺址和大波多碼頭這兩個地方。潛水、浮潛和風浪板都是這裡很受歡迎的水上活動,或者您也可以試試看附近的環保觀光。查看坎昆旅遊指南
坎昆的其他飯店式公寓
地圖
Km. 1.5 Carretera a Puerto Juarez, Punta Sam, Cancun, QROO, 77500

附近景點

  • El Meco 考古遺址
    El Meco 考古遺址
    步行 14 分鐘 - 1.2 公里
  • 埃爾尼諾海灘
    步行 11 分鐘 - 1.0 公里
  • Ultramar渡輪港口華雷斯
    開車 3 分鐘 - 2.5 公里
  • 大波多碼頭
    開車 3 分鐘 - 2.9 公里
  • 美國廣場
    開車 13 分鐘 - 7.9 公里

附近交通

  • 坎昆國際機場 (CUN) - 開車 37 分鐘

餐廳

  • Restaurant Flamingos
    開車 2 分鐘
  • Puerto Xtabay | Marina & Cantina De Mar
    步行 4 分鐘
  • restaurant marina "las jaibas
    步行 4 分鐘
  • pirata barba negra
    步行 14 分鐘
  • El Kiosco Verde
    開車 3 分鐘

住宿介紹

坎昆All Ritmo全包式度假村及水上樂園

您可以在坎昆All Ritmo全包式度假村及水上樂園的私人白沙海灘上渡過悠閒輕鬆的一天,或前往免費水上樂園遊玩,然後回到飯店式公寓的 5 間餐廳享受美食。 每座公寓皆提供附有有線頻道的電視,加上咖啡機/沖茶器和餐桌。房客還可以使用吊扇、吹風機和保險箱等其他設施。
坎昆All Ritmo全包式度假村及水上樂園提供 147 間冷氣住房,可由戶外走廊進出,而且設有保險箱以及咖啡機/沖茶器。這些家具裝潢獨特的住房設有餐桌。客房電視設有有線電視頻道。浴室具備浴缸或淋浴、免費盥洗用品以及吹風機。此外,客房提供吊扇以及遮光布/窗簾。房客可以要求熨衣板以及吹風機。客房的客房清潔服務每日均有。
1 座私人海灘、1 座室外網球場、免費腳踏車以及免費水上樂園 均為此家飯店式公寓的精選娛樂設施。住宿內附設 2 座室外游泳池,而且還有兒童游泳池。其他娛樂設施包括健身設施。

18 歲以下房客禁止進入游泳池或健身設施。

房客可於住宿內或附近從事下列休閒活動,但可能必須另行支付相關費用。

旅客可至附設的 Spa 放鬆身心,寵愛呵護自己。服務項目包括深層組織按摩、熱石按摩、運動按摩以及瑞典式按摩。住宿提供各式療程,其中包括芳療。

全包式服務詳情

此飯店式公寓提供全包式住宿,房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

小費與稅金

已含小費;歡迎額外小費。

食物與飲料

所有吃到飽自助餐、單點餐飲、點心和飲料都包含在內

休閒活動及設施/器材

包括所有住宿處休閒活動及設施器材的使用。

水上活動

獨木舟

陸上活動

腳踏車
健身設施
迷你高爾夫
足球
網球
排球
兒童俱樂部

課程/活動/遊戲

有氧舞蹈課
舞蹈課
瑜珈課

娛樂活動

住宿內娛樂活動
住宿內現場表演
主題派對

類似的住宿

住宿設施服務

海灘

  • 位於私人白沙海灘
  • 海邊按摩
  • 海灘浴巾
  • 海灘陽傘
  • 海灘躺椅

游泳池/Spa

  • 1 個熱水浴缸
  • 2 座室外游泳池
  • 手部/足部美甲
  • 芳香療法
  • 海邊按摩
  • 深層組織按摩
  • 游泳池躺椅
  • 游泳池遮陽傘
  • 瑞典式按摩
  • 運動按摩
  • 熱石按摩
  • 臉部療程

網路

  • 出租公寓提供免費網際網路
  • 部分公共區域提供免費無線上網

停車和交通

  • 建議開車
  • 提供免費專人看守的露天自助停車
  • 提供免費露營車/巴士/卡車停車位
  • 提供的附設自助停車位有限
  • 附設停車位包含路邊停車

親子設施

  • 托兒服務 (付費)
  • 免費兒童遊樂區
  • 兒童游泳池
  • 兒童餐具
  • 遊樂場

附設餐廳

  • Cena Show Teatro
  • El Palmar
  • Góndola
  • Ostras & Oysters
  • Pancho Villa

餐飲

  • 咖啡機/沖茶器
  • 炊具、餐具和廚具
  • 烤麵包機

用餐空間

  • 1 間池中酒吧
  • 1 間池畔酒吧
  • 3 間酒吧/酒廊
  • 5 間餐廳
  • 公共區域提供咖啡和茶
  • 餐桌
  • 點心吧/熟食店

浴室

  • 1 間私人浴室
  • 免費盥洗用品
  • 吹風機
  • 肥皂
  • 洗髮精
  • 浴缸或淋浴設備
  • 提供毛巾

起居空間

  • 餐桌

娛樂設施

  • 32 吋電視,可收看有線頻道
  • 公共區域提供電視
  • 卡拉 OK

戶外區域

  • 戶外家具
  • 花園
  • 露台

洗衣設備

  • 洗衣場所
  • 乾洗/洗衣服務

舒適

  • 吊扇
  • 空調

寵物

  • 禁帶寵物或服務性動物

適用設施/無障礙設施

  • 如需特定無障礙設施,請在預訂後使用預訂確認信上的資訊聯絡住宿。
  • 公共區域鋪設鵝卵石地板
  • 僅能經由樓梯上下樓
  • 樓梯扶手
  • 燈光明亮的入口通道
  • 全面禁煙住宿

服務和便利設施

  • 24 小時櫃台服務
  • 多語服務人員
  • 行李服務員
  • 行李寄存
  • 每日客房清潔服務
  • 求婚/浪漫套裝行程
  • 保險箱
  • 旅行團和票券諮詢服務
  • 婚禮服務
  • 接待櫃台設有保險箱
  • 電話
  • 遮光窗簾
  • 應要求提供熨斗/燙衣板
  • 禮品店/書報攤
  • 禮賓服務
  • ATM

地點特色

  • 位於水岸
  • 位於市中心
  • 位於郊區
  • 附近有海邊
  • 附近有機場
  • Near the boardwalk/promenade

當地玩樂

  • 1 座室外網球場
  • 帆船活動
  • 免費水上樂園
  • 免費自行車出租
  • 免費兒童遊樂區
  • 沙灘排球
  • 兒童游泳池
  • 射箭
  • 迷你高爾夫球
  • 健身房
  • 電玩區/遊戲室
  • 撞球/撞球桌
  • 橡皮艇活動
  • 籃球
  • 附近有水肺潛水活動
  • 附近有主題樂園
  • 附近有生態遊
  • 附近有風浪板活動
  • 附近有浮潛活動
  • 附近有高爾夫球活動
  • 附近有釣魚活動

安全設施

  • 一氧化碳偵測器 (屋主表示住宿內設有一氧化碳偵測器)
  • 煙霧探測器 (屋主表示住宿內設有煙霧探測器)
  • 急救箱
  • 保全系統
  • 滅火器

一般建築

  • 147 個單位
  • 3 層樓
  • 以人道方式照顧野生動物
  • 可重複使用的杯子
  • 可重複使用的餐具
  • 灰水回收系統
  • 免費腳踏車出租
  • 完善的回收規定
  • 完善的廚餘規定
  • 花園
  • 建造於 1985 年
  • 宴會廳
  • 純素餐點選擇
  • 從外部走廊進入
  • 接待大廳
  • 提供相連單位
  • 殖民風建築
  • 獨特家具
  • 獨特裝潢

規定

入住

入住登記開始時間:15:00;入住登記結束時間:00:00
提前入住需視供應情況
提前入住需加收相關費用
辦理入住手續的最低年齡:18 歲

退房

退房時間:12:00
延遲退房需視供應情況
延遲退房需加收相關費用

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
此住宿恕不在營業時間以外提供入住登記服務。
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物或服務性動物

兒童和加床

歡迎兒童入住
恕不提供折疊床/加床

此住宿接受的付款方式

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金):

  • 當地城市規定徵收稅金:每間住宿每晚 MXN85.40

此處已列出所有由住宿提供的收費項目。

可選設施服務

  • 提前入住需加收相關費用,且需視供應情況而定
  • 延遲退房需加收相關費用,且需視供應情況而定

住宿可能有其他另行收費的項目。這些費用和押金可能不含稅,並且可能會改變。

注意事項

若有額外房客入住,住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件,並以現金作為押金或提供信用卡/金融卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求,房客須於辦理入住手續時與住宿確認;特殊入住要求可能需要加收費用
此住宿接受以信用卡付款,恕不接受現金
提供無現金交易
此住宿使用灰水回收系統
屋主表示住宿裝有一氧化碳偵測器
屋主表示住宿裝有煙霧探測器
住宿有滅火器、保全系統和急救箱等安全設備
請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定由住宿業者提供

其他須知

住宿無電梯
游泳池的開放時間為 06:00 至 20:00
按摩服務和Spa 療程需要事先預約。如需預約,請在抵達前透過預訂確認電子郵件內提供的聯絡方式與住宿聯絡
12 月 25 日的總房價一律包括聖誕節當日晚宴餐費
1 月 1 日的總房價一律包括元旦當日晚宴餐費
客房只允許已登記的房客進入
此住宿可提供相連/相通的客房,但需視當時是否有可使用的客房。如果您有此需求,請撥打預訂確認電子郵件電子郵件中的電話號碼,直接與住宿聯絡
此住宿禁帶寵物或服務性動物
建議旅客開車或搭車往返此住宿
18 歲以下房客禁止使用游泳池和健身設施

住宿別名

Sea Adventure Water Park Cancun
All Ritmo Cancun Resort Water Park All Inclusive
All Ritmo Resort Water Park All Inclusive
Ritmo Cancun Water Park
Ritmo Water Park
All Ritmo Cancun Water Park All Inclusive
All Ritmo Water Park All Inclusive
Sea Adventure Resort Water Park All Inclusive
Ritmo Water Park Inclusive

常見問題

坎昆All Ritmo全包式度假村及水上樂園是否有游泳池?

是的,此住宿設有2 座室外游泳池和兒童游泳池。游泳池開放時間為 06:00 - 20:00。

坎昆All Ritmo全包式度假村及水上樂園的住宿價格為何?

截至 2026 年 3 月 2 日,於 2026 年 3 月 24 日入住坎昆All Ritmo全包式度假村及水上樂園,2 位成人 1 晚最低價為 6298.3 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

坎昆All Ritmo全包式度假村及水上樂園是否允許攜帶寵物?

很抱歉,此住宿恕不允許攜帶寵物。

坎昆All Ritmo全包式度假村及水上樂園的停車費用是?

此住宿提供免費自助停車服務。

坎昆All Ritmo全包式度假村及水上樂園的入住登記時間是?

入住登記開始時間:15:00;入住登記結束時間:00:00。提前入住需支付費用 (視客房供應情況而定)。非服務時間恕不提供辦理入住服務。

坎昆All Ritmo全包式度假村及水上樂園的退房時間是?

退房時間是 12:00。延遲退房需加收相關費用,且需視供應情況而定。

坎昆All Ritmo全包式度假村及水上樂園是否提供全包式禮遇?

是的,住宿提供全包式服務。包含所有食物和飲料,提供的活動則包括獨木舟、腳踏車和迷你高爾夫等。

坎昆All Ritmo全包式度假村及水上樂園位於何處?

這家海濱飯店式公寓位於法雷斯港的市中心,距離El Meco 考古遺址和大波多碼頭不到 3 公里。距離美國廣場 7.1 公里。

評論

坎昆All Ritmo全包式度假村及水上樂園的評論

6.4

7.2

整潔度

6.4

地點

7.6

員工素質

6.2

住宿環境和硬體
10 分,有夠讚;1192 則評論中有 262 則
8 分,不錯哦;1192 則評論中有 285 則
6 分,一般般;1192 則評論中有 257 則
4 分,不太好;1192 則評論中有 189 則
2 分,很糟糕;1192 則評論中有 199 則

評論

2/10 很糟糕

andrea

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
The food is disgusting. Hot dogs for breakfast everyday served as ‘sausage’. The pizza dough was raw every time. The stewed chicken had bone shards throughout so really unnerving to eat. Most of the time they served whatever wasn’t eaten the day before. It tasted awful. Fishy taste on chicken, rice, eggs etc. we all got sick from eating there. The rooms were dirty. Toothpaste spray on the mirror. Grim rings in the shower. There’s drains in the bathroom floors that smell like raw sewage. The beds didn’t have mattresses protectors. Old worn out linens. Dirty finger prints on the walls. Boogers & a clump of blood dried to the shower wall. The sliding door to our balcony didn’t lock. Told the front desk but they said it was fine. Completely disregarded issues. Oh and the bugs. Bugs were crawling on the dessert table & dead bugs in our room. Huge dead spider & a dead scorpion in or friends room. They were also told it wasn’t an issue & to clean it up themselves. The bathrooms by the pool lacked toilet seats. The pool has tiles broken all over & at the bottom of it. The deck hasn’t been painted in years so paint chips & splinter everywhere. The waterpark was the grossest of all. I reported that I found human waste, yes, poop, on the stairs up to a slide. They did not close the waterpark. It took over 20 minutes for someone to come over and when they did all they did was sweep it up with a dustpan. This place is unhealthy. You are putting yourself and your family at risk if you book
於 2026 年 2 月住了 6 晚

2/10 很糟糕

Kristal

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
We felt scammed by this hotel. Nothing was as promised. We selected the junior royal suite with ocean view, for the kitchenette.We have party members with chronic illnesses and we knew we would need to spend extra time in the room.The room did not include the following items as advertised: table and chairs, microwave, kettle, coffee maker, toaster, dishware. We let the front desk know,they said they’d send it up immediately, but never did. The waterslides have 4 slides, the platforms are coming apart, the piping is rusted. The beach had copious amounts of feces on it - they cleaned the sea weed and feces most days, but not on others. We were told they were turtle feces but it looked human and someone else told us the yachts at the dock next door empty their tanks into the water. The docks next door are only available by guided tours, the public ferry is $5 cab ride away. There is 4 restaurants, two serve hot dogs,hamburgers and fries at lunch. One is 3 meal buffet. One is adult only Italian. One lunch spot rotates dinner between Italian and Mexican - must get reservations at 7am. The buffet has the same foods with different sauces daily. Cheap options - chicken thighs, 3 dishes with jicama, grilled onions. Fruit and vegetables were limited. You can only eat food in restaurants. No snacks, except overpriced at boutique. Activities were inconsistent, sometimes they did them, sometimes they didn’t. Dinner theatre is just theatre, no food,etc.
於 2026 年 2 月住了 7 晚

8/10 不錯哦

Emily

團體旅遊
喜歡:整潔度
不喜歡:設施服務
This resort is dated, as some of the other rooms noted. The contents of the room varied, mine was obviously missing a couch; my friend's room was missing a coffee maker. That being said, I felt that it was clean enough, we had towels and hot water. There was a small room fridge with two sodas and two beers. Our party booked two rooms, which we had requested be adjoining, and I was told before arrival that could not be guaranteed. Upon arrival, we were told that the resort was full and our rooms were about as far apart in the building as one could go. That was disappointing since we had requested this prior to arrival.The food was better than most resorts I've been to. the buffet was ok, the grille was ok. The seated dinners, where you can order from the menu, were pretty decent. That being said, they advertise 5 restaurants on site, which is not factual. The grille also doubles as the mexican and italian dinner restaurants. These need reservations and rotate availability. Ostra and International also share the same space and rotate. In essence, for dinner, there are 3 restaurants - 2 that require reservations and the buffet.The swim up bar. This is one of the reasons that we made the decision to book this resort and it was CLOSED. We were told it's only open in peak season, which was confusing since we were told the resort was full at check in. I wouldnt say we had a bad stay but I would also say that there is some false advertising as far as the amenities.
於 2026 年 2 月住了 5 晚

6/10 一般般

Jason

Booked the marina view didnt come with a fridge, coffee maker or dinning table. Got a coffee maker from the house keeper luckily. Room was bare but very clean.
於 2026 年 2 月住了 13 晚

8/10 不錯哦

Misty

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
I reserved 5 jacuzzi rooms....they only had one. The manager gave all 11 of us gold bands which was an upgrade. Staff was great. Room was great. Lots of activities. Made superbowl fun. I wish there was a larger food selection and there were things to eat after 10pm.
於 2026 年 2 月住了 3 晚

8/10 不錯哦

Amanda

親子旅遊
great staff.
於 2026 年 2 月住了 5 晚

4/10 不太好

Philip

喜歡:整潔度
The food wasn’t all that, the place is really small, very outdated, beds were extremely hard pillows were way too big. It was hard to sleep. Luckily it was only for two days. I was ready to go home.
於 2026 年 2 月住了 2 晚

6/10 一般般

Vladimir

喜歡:整潔度
於 2026 年 1 月住了 7 晚

4/10 不太好

Erica

團體旅遊
不喜歡:設施服務和住宿環境和硬體
Some notes! As far as the saying goes-you get what you pay for here. This was my first time to Mexico and I had no expectations really—I was ready for anything—and it was a good thing I was. The view from our upgraded suite was impeccable. However, the room was full of black mould on the blackout curtains, on furniture, in the bathroom and in the air conditioning-which we left off for the 8 days we stayed. The food was average, the buffet rarely changed and the Italian dinner was a joke. Half cooked pizza and microwave lasagna were not my idea of a romantic meal. We opted to try the other dining option for one dinner and the portions were also small and it seemed like the same deserts from the buffet. There was almost no entertainment—the dance performance in the lobby was decent, but trivia and karaoke were just not what I thought they’d be. I was told a mariachi’s performance would be on one of the nights, but it was trivia again…same game as the week before. a note about the bathroom stall in the theatre area, I got locked inside from a stuck lock and had to slide out of the bottom…I’m a small girl, so it was possible, but anyone else would have been doomed. I even tried calling for help but no one could hear me and I almost had a panic attack. We were followed by staff who would take pictures of guests and then immediately start texting on phones, which did make me feel uncomfortable. The arcade was missing game pieces and the gym had equipment missing also. Nice beach
於 2026 年 1 月住了 9 晚

4/10 不太好

Ken

團體旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
One of the worst resorts we’ve ever stayed at. We understood the price point, but this place is a dump and nothing like what’s advertised. The ocean view was beautiful—everything else was disgusting. Paper-thin walls, nonstop noise, and mold everywhere, including on the curtains and under the mattress. Food is terrible: one repetitive buffet, embarrassing “Italian” food, and beer so bad we left the resort to buy our own. There are no real activities—everything is broken or missing—and the rusted water park feels unsafe. Security is invasive and aggressive; we were falsely accused of smoking weed and threatened with police. The beach is beautiful but full of plastic. Zero care, zero maintenance. Would never return, not even for free.
於 2026 年 1 月住了 9 晚

10/10 有夠讚

Armando

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
El personal muy amable, la habitación tiene una vista hermosa y el acceso a mi hijo por su discapacidad perfecta
於 2026 年 2 月住了 3 晚

6/10 一般般

Cinthya Viridiana Nuñez

家庭旅遊
喜歡:整潔度
En recepción no hay personal se tuvo que tocar a la puerta para el ingreso el sabor de los alimentos es muy bueno aunque con poca variedad
於 2026 年 1 月住了 5 晚

10/10 有夠讚

Ramiro,Gatineau

於 2026 年 2 月住了 3 晚

2/10 很糟糕

Mark

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
First…. We were not greeted when we arrived. Next…. We had no chairs on our balcony. I asked for a couple of chairs but still didn’t receive them. We had no table and chairs on our main floor… even though we should have. There were no hangars. We had to beg for an extra blanket. We had to ask everyday for wash cloths…. Some days we didn’t get them. When we checked out… the front desk was rude and told us that we couldn’t come back inside the property even though we left our luggage there so that we didn’t have to carry it all around town.
於 2026 年 1 月住了 6 晚

4/10 不太好

Carlos Moroni Rodriguez

親子旅遊
不喜歡:住宿環境和硬體
Es la segunda vez que visito este hotel y será la última, en la visita anterior nos habíamos llevado un buen sabor de boca todo el personal muy atento y amable por eso regresamos. Lamentablemente en esta ocasión para nada fue así 1) reservé habitación royal vista al mar y no me dieron la que reserve, tengo vista al muelle y barcos 2) no hubo compensación por darme una habitación inferior a la que reservé 3) la reserva indicaba que nos recibirían con unas bebidas mientras hacíamos check in (no sucedió) 4) como compensación dijeron que nos llevarían un vino espumoso (no sucedió) 5) cuando llegamos la habitación olía mal, a orines como que no cambiaron las sábanas solo acomodaron Muy mala experiencia en esta ocasión no volvemos más
於 2026 年 1 月住了 4 晚

10/10 有夠讚

Darlene Soraida Orona

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great food, relaxing area, we went with our kids of 1,3, and 6 and they had a lot of fun in their water park. The arcade little spot can use a lot of work though. Best and nicest cleaning staff I’ve ever seen in a hotel.
於 2025 年 12 月住了 7 晚

6/10 一般般

Denis

喜歡:整潔度和設施服務
There’s only 1 reasons to put 3 stars Rooms are really outdated and not taking care of properly they should replace a lot of things. For a 4 star hotel they need to replace stuff like bathroom fixtures, mattresses etc If the rooms were properly maintained I would stayed again because our kids and us had a good time. Waterpark and the beach is great. Everyone who works there are really nice and kind.It’s an older hotel and it has a character which I really loved.
於 2026 年 1 月住了 7 晚

10/10 有夠讚

Michel

於 2026 年 1 月住了 3 晚

2/10 很糟糕

Liyian

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
The room was completely destroyed. The bathroom was liking all the time. No waist your money and find a place with the minimum comfort. Very disappointed
於 2026 年 1 月住了 4 晚

4/10 不太好

Doron,great neck

親子旅遊
不喜歡:設施服務和住宿環境和硬體
You get what you pay for. The food variety wasn’t great, and some basics for kids were missing — no pizza, chicken nuggets, or apple juice. No guacamole either. The daytime entertainment for kids and adults was about a C-minus, which is surprising for Mexico. That said, the hotel was calm, the waterpark was great, and the oceanfront location was very nice. Julio did a great job. Armando at the front desk — no. Next time, I won’t be cheap. I’ll pay a bit more and get better service, food, and kids’ entertainment.
於 2026 年 1 月住了 4 晚

10/10 有夠讚

Shannon

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度和住宿環境和硬體
Excellent service from all staff. Waiter Jose from Ostras was phenomenal. We loved the food there best. Everything on that menu was delicious. We definitely had lots of food options all week. It is an older building but it’s a beautiful colonial style and right beside the beach. We loved that it was a smaller resort so we never felt it was too crowded. Room was spacious with a wrap around balcony with a view of the marina. Waterpark was enjoyed by both our boys and the soccer field was a nice perk. The boys also liked the on beach soccer and volleyball. There was a games room and activities daily for everyone. We enjoyed the location and walked to El Meco. This was a very affordable option. We also took day trips to Isla Mujeres via the ferry and Xcaret. We would definitely come back. Thank you to all the staff for the memorable week.
於 2026 年 1 月住了 7 晚

6/10 一般般

Jowan

於 2026 年 1 月住了 3 晚

2/10 很糟糕

Ian

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Pretty sure all the 5 star reviews are paid for, or bots. We didn't even stay long enough to fund out about their food after both of the 'premium' suites we booked had black mold. They offered to move us after seeing the mold, apparently for the first time. The next room they offered us was just as bad. We booked at another resort and took 2 ubers to move our family of 8. Now we have to see if we can get reimbursed. I'd highly recommend finding a different resort before spending any money here.
於 2025 年 12 月住了 7 晚

2/10 很糟糕

Jason

親子旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Pretty sure all the 5 star reviews are paid for, or bots. We didn't even stay long enough to fund out about their food after both of the 'premium' suites we booked had black mold. They offered to move us after seeing the mold, apparently for the first time. The next room they offered us was just as bad. We booked at another resort and took 2 ubers to move our family of 8. Now we have to see if we can get reimbursed. I'd highly recommend finding a different resort before spending any money here.
於 2025 年 12 月住了 7 晚

4/10 不太好

Brenda

親子旅遊
喜歡:整潔度
They didn’t have all the basic supplies like towels, dishes at mealtimes , lock for the safety deposit box and their excuse was that it was peak holiday season
於 2025 年 12 月住了 3 晚