Caribbean Islands 5 Stars Hotels

"We had an overall very positive stay at Majestic Mirage Punta Cana and felt it delivered the luxury, calm atmosphere we were looking for, specifically, an upscale resort without excessive partying or noise. The food was outstanding and far exceeded typical all-inclusive standards. High-quality T-bone and ribeye steaks, along with lobster, scallops, and sashimi, were consistently delicious and felt truly 5-star. Dining was one of the strongest aspects of our stay. A very special mention goes to Francisco, our butler, who was exceptional. The animation staff — Pedro, Roberto, Juan, and Manuel — were phenomenal and one of the highlights of our stay. The resort itself is beautiful, though cleanliness could be improved to fully match its luxury caliber, particularly in room detailing and linens. Additionally, service attitudes were not as warm or welcoming as the Dominican hospitality we are accustomed to. We also noticed that flies were occasionally present around food areas. While this can happen in tropical settings, more attentiveness would be good. Overall, Majestic Mirage offers a high-quality, upscale experience with incredible food. With improvements in consistency around cleanliness and service warmth, it has the potential to be truly exceptional. Customer service needs to be drastically improved. Staff should not have scowls or feel as if patrons are a bother. We would still recommend it to travelers seeking a refined, relaxing luxury resort. "

"We stayed here as a family of four with kids ages 17 and 13, and overall had a great experience. The property is impressive, several pools, and plenty of dining options. While there were lines at times, they were very manageable (usually 10 to 20 minutes). We only made one reservation during our stay, for the hibachi at Zen, and had no trouble eating well otherwise. The only disappointing meal we had was at Ipanema. The staff was very friendly which really enhanced our stay. Our room was amazing, clean and comfortable The main downside was pool and beach seating. If you don’t get towels and secure chairs by around 8:30-9:00am, it can be tough to find a spot later. Bring cash. Tips are welcomed and clearly appreciated by the staff, and it seems to be an important part of their income. Overall, this is an excellent resort, especially for families with teens"

"We had an overall pleasant experience. The pool area is very nice and well-maintained, and the food was okay with a decent selection. The staff were generally good, and despite some maintenance issues around the property, they were very helpful and responsive whenever we needed assistance. Housekeeping did a great job—our room was kept clean, and the cleaners always made sure we had everything we needed, including bottled water. Overall, a comfortable stay with friendly and accommodating staff."

"We had a wonderful stay. "