Upon arrival , staff greeted us with complimentary champagne and beverages . Lovely , luxurious and beautiful large hotel . Notified Denisse about the birthday celebration . She and staff went above and beyond to make this occasion SPECIAL. Room service brought gourmet dessert , balloons , and a card . The lovely beach area and pools were picturesque. Full gym and spa . Room was the perfect size , bathroom modern and shower pressure excellent . Room cleaned frequently during outings , robes provided during stay and relaxing king size bed . Choosing to stay at this hotel is a no-brainer . Didn’t disappoint, worth every penny . Thank you !!