聖克魯斯海灘飯店，旅行前必看！

"My family—including two young children and a senior over 70—was forced to leave the hotel due to severe health hazards and unacceptable room conditions. Below is a summary of what occurred: Uninhabitable Room Condition: The bathtub drain in room 111 was completely clogged. After attempting to clear it using the in-room plunger for over an hour, the situation worsened. The bathroom floor was flooded with standing water, and black, foul-smelling sewage containing hair and toilet paper fragments bubbled up into the shower. The odor permeated the room, making it impossible to use the bathroom or stay safely. Hotel’s Failure to Resolve: The front desk informed us that no other rooms were available and could not provide any immediate solution. Given the health risks, especially for our children and elderly parent, we had no choice but to check out and leave. Promise of Refund: Before departing, the front desk staff assured us we would receive a full refund for both nights. We returned the key cards to the automated check-out drop box at approximately 11:00 PM on Thanksgiving night as instructed. Impact on Our Family: As it was late on a holiday, we were unable to find alternative accommodation. We were forced to dr"

"Super Great accommodation"