Find Family Hotels in Western Massachusetts, MA

"My stay was wonderful and I will definitely stay again! From Sarah at the front desk going above & beyond helping to find a room that had not had pets for a while (do to my son’s allergies) to the friendliness of every front desk/wait staff/management I interacted with, everything was awesome! I have OCD and the room was so clean I did not feel the need to Clorox wipe everything. If not having free/affordable breakfast is a problem for you, they have sit down and order breakfast at very reasonable prices and great service. The area in general is not the safest but I felt perfectly safe while at the hotel. Thank you to all who made our stay wonderful! Shout out to UNO restaurant next door for great priced lunch deals and delicious food and great service as well! "

"Loved our visit"

"Great place. Kids loved it. Friendly staff and guests. "

"Clean,friendly staff and great location."

"The bed was so comfortable! The room had everything one could want: plugs for charging, mirrors, temperature control, warm shower. Breakfast was good and the coupon for Delaney House was much appreciated "

"Loved "

"Well the little fridge they had in the room hummed loudly all the time the freezer needed to be defrosted I bought a couple of frozen dinners and couldn't get both of them in the freezer. One of the draws on the side tables when I pulled open the drawer one side of the handle came loose I was able to screw it back in but it needed a screwdriver to tighten it up all small little things but a inconvenience none the less"

"This hotel was exactly what we needed after a busy day. Highly recommend the king suites for families with multiple kids. Accomdated our crew comfortably. Staff could not have been nicer. "

"Easy check in and check out process. Plus the breakfast had a wonderful variety that pleased my entire family. "