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Hampton Inn & Suites Springfield/Downtown, MA

Photo gallery for Hampton Inn & Suites Springfield/Downtown, MA

Primary image
Indoor pool
Indoor pool
Indoor pool
Free WiFi, bed sheets

Overview of Hampton Inn & Suites Springfield/Downtown, MA

Hampton Inn & Suites Springfield/Downtown, MA

2.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
851 East Columbus Ave, Springfield, MA, 01105

Explore the area

  • Popular LocationNaismith Memorial Basketball Hall of Fame6 min walk
  • Popular LocationMGM Springfield12 min walk
  • Popular LocationMassMutual Center14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Choose dates to view prices

About this area

Springfield

Located in Springfield, Hampton Inn & Suites Springfield/Downtown, MA is in the city center. Titanic Museum and Naismith Memorial Basketball Hall of Fame are cultural highlights and Six Flags New England is a popular area attraction. Springfield Science Museum and Zoo in Forest Park and Education Center are also worth visiting.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 6 min walk
  • Titanic Museum - 9 min walk
  • MGM Springfield - 12 min walk
  • MassMutual Center - 14 min walk
  • Dr. Seuss National Memorial - 17 min walk

Getting around

  • Springfield Union Station - 2 min drive
  • Bradley Intl. Airport (BDL) - 22 min drive

About this property

Hampton Inn & Suites Springfield/Downtown, MA

Hotel with free breakfast, walk to Naismith Memorial Basketball Hall of Fame
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Springfield/Downtown, MA offers 87 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Springfield hotel provides complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Golfing
  • Indoor pool
  • Racquetball/squash

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference space (550 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005682810
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown
Hampton Inn Suites Springfield / Downtown
Hampton Inn Suites Springfield/Downtown MA
Hampton Inn & Suites Springfield/Downtown, MA Hotel
Hampton Inn & Suites Springfield/Downtown, MA Springfield
Hampton Inn & Suites Springfield/Downtown, MA Hotel Springfield

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 422 out of 734 reviews
5 - Excellent 57%
Rating 4 - Good. 215 out of 734 reviews
4 - Good 29%
Rating 3 - Okay. 53 out of 734 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 734 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 734 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and they had the air conditioner on and was that nice to walk in to. The air conditioner was also regulated automatically and it wasnt noisy!!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is updated and easy to use with safety features for old people
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with group
Liked: Staff & service, amenities
Ok for one night. That's it. People were very nice. The chair in room 210 smelled and looked awful
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Our tub did not drain and we asked staff to fix it in the morning and upon our arrival back to the room the water was still standing in it. So another shower in standing cold water.
Stayed 2 nights in May 2022

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not up to the standard for the amount I paid. Cracks in the walls, doors, and poor construction were visible in my room.
Stayed 1 night in May 2022