Find Ski Hotels in Holyoke, MA

"Too much noise, rent ovation work going on to late at night"

"The door to my room was broken. "Just throw your weight into it," should not be the instructions from hotel staff. The handle/latch had been troublesome for a while, judging by the instructions on the handle (on this room only) to pull up on the handle, not down, to open the door. I made so much noise trying to get in one night, that the guest staying in the room next to mine came out (in PJs) to ask if I was alright. Both of us tried a few more times, then we went to the front desk for help. The teenager staffing the desk was also not able to get the door to my room open. She offered to move me to a new room. What for?? My stuff was already in the room we could not access, and I was checking out in the morning! "