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Quality Inn West Springfield

Photo gallery for Quality Inn West Springfield

Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Quality Inn West Springfield

Quality Inn West Springfield

2.5 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1150 Riverdale St, West Springfield, MA, 01089

Explore the area

  • Popular LocationOlympia Ice Center9 min walk
  • Popular LocationBig E3 min drive
  • Popular LocationJosiah Day House4 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Choose dates to view prices

About this area

West Springfield

Located in West Springfield, Quality Inn West Springfield is in the city center and next to a golf course. Naismith Memorial Basketball Hall of Fame and Springfield Museums are cultural highlights, and travelers looking to shop may want to visit Holyoke Mall. Don't miss out on a visit to Six Flags New England. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like cave exploring, hunting, and horse riding nearby.
Visit our West Springfield travel guideOpens in a new window
Map

What's nearby

  • Olympia Ice Center - 9 min walk
  • Big E - 3 min drive
  • Josiah Day House - 4 min drive
  • Holyoke Mall - 5 min drive
  • Chicopee Falls Dam - 8 min drive

Restaurants

  • Tokyo Asian Cuisine Resta – Restaurant with a bar offering Asian cuisine.

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

About this property

Quality Inn West Springfield

Hotel in West Springfield with free breakfast and fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. All 114 soundproofed rooms feature free WiFi and balconies or patios. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and microwaves. Housekeeping is available once per stay.
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant

Things to do

  • 18 holes of golf
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Ziplining

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

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2 star
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Guest rating 3.5+
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Business friendly
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
    • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 228 out of 954 reviews
5 - Excellent 24%
Rating 4 - Good. 348 out of 954 reviews
4 - Good 36%
Rating 3 - Okay. 219 out of 954 reviews
3 - Okay 23%
Rating 2 - Poor. 93 out of 954 reviews
2 - Poor 10%
Rating 1 - Terrible. 66 out of 954 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the condition of the room wasn't horrible, if you are in an even numbered room, you are facing the off-ramp for the Mass Turnpike, and the noise of the traffic is constant. Out-dated glass sliders have no noise proofing. And the noise between rooms is very obvious, both adjacent, and above.
Stayed 1 night in Nov 2021

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
restaurants nearby - convenient highway noise - very annoying
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, except the lamps by the desk didn't work, and the bathroom door wouldn't stay shut.
Stayed 1 night in Nov 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The staff were very nice and accommodating. I wasn't sure how safe it was in the area. The first night was fine but the second night I could hear conversations from what I think was the adjoining room that was like they were in my room.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2021