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Quality Inn Westfield - Springfield

Photo gallery for Quality Inn Westfield - Springfield

Primary image
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
2 Southampton Rd, Westfield, MA, 01085

Explore the area

  • Popular LocationHolyoke Mall9 min drive
  • Popular LocationJosiah Day House13 min drive
  • Popular LocationEastern States Exposition20 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)34 min drive

Choose dates to view prices

About this area

Westfield

Located in Westfield, Quality Inn Westfield - Springfield is in the city center. The area's natural beauty can be seen at Hampton Ponds State Park and Chicopee Memorial State Park, while Naismith Memorial Basketball Hall of Fame and Josiah Day House are cultural highlights. Six Flags New England and Holyoke Heritage State Park are also worth visiting.
Visit our Westfield travel guideOpens in a new window
Map

What's nearby

  • Holyoke Mall - 9 min drive
  • Wistariahurst Museum - 12 min drive
  • Josiah Day House - 13 min drive
  • Babbs Beach - 17 min drive
  • Eastern States Exposition - 20 min drive

Getting around

  • Springfield Union Station - 15 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and business center
A business center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, express check-out, and free newspapers are onsite.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

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Westfield
Westfield
Guest rating 3.5+
Guest rating 3.5+
Pet friendly
Pet friendly
2 star
2 star
Hotel
Hotel
Family friendly
Family friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
2 per room (up to 50 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 112 out of 505 reviews
5 - Excellent 22%
Rating 4 - Good. 185 out of 505 reviews
4 - Good 37%
Rating 3 - Okay. 119 out of 505 reviews
3 - Okay 24%
Rating 2 - Poor. 59 out of 505 reviews
2 - Poor 12%
Rating 1 - Terrible. 30 out of 505 reviews
1 - Terrible 6%

3.7/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, and there were insects
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service
Room was shabby -- barely clean (found old food behind nightstand - Yuch!)-- moldy smelling. Were there for three nights. On second day, came back to room in late afternoon and it had not been cleaned. (Called the front desk and worker brought up towels.) Rooms have small balconies but no chairs to sit on balcony. Next time will try a different hotel.
Stayed 3 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
The hotel was okay, but some of the guests were very noisy.
Stayed 1 night in May 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not fit for a individual paying $175 per night. There were homeless people residing in this place. The light switch in the room did not work, the room was filthy, there was urine in the walkway. And when we complained nothing was done. And I was charged for one night. I will never use Expedia again. Sorry
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need. Staff friendly and enjoyed the mini breakfast, I would go back.
Stayed 1 night in May 2022