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Quality Inn Westfield - Springfield

Photo gallery for Quality Inn Westfield - Springfield

Featured Image
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2 Southampton Rd, Westfield, MA, 01085

Explore the area

  • Popular LocationHolyoke Mall9 min drive
  • Popular LocationJosiah Day House13 min drive
  • Popular LocationEastern States Exposition15 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)34 min drive

Choose dates to view prices

About this area

Westfield

Located in Westfield, Quality Inn Westfield - Springfield is in the city center. Holyoke Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags New England and Naismith Memorial Basketball Hall of Fame. Holyoke Heritage State Park and Volleyball Hall of Fame are also worth visiting.

What's nearby

  • Holyoke Mall - 9 min drive
  • Wistariahurst Museum - 12 min drive
  • Josiah Day House - 13 min drive
  • Eastern States Exposition - 15 min drive
  • Babbs Beach - 17 min drive

Getting around

  • Holyoke Station - 14 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • Venue 1 – Serves breakfast.

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and fitness center
This smoke-free hotel features a fitness center, a business center, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. All 56 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and pillowtop beds are standard, as are TVs with satellite channels.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Computer station

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 60
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
2 per room (up to 50 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Late check-out fee: USD 60 (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 110 out of 486 reviews
5 - Excellent 23%
Rating 4 - Good. 180 out of 486 reviews
4 - Good 37%
Rating 3 - Okay. 113 out of 486 reviews
3 - Okay 23%
Rating 2 - Poor. 58 out of 486 reviews
2 - Poor 12%
Rating 1 - Terrible. 25 out of 486 reviews
1 - Terrible 5%

3.7/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not clean, especially the bathroom with hair on the floor and someone’s makeup on a folded towel. The refrigerator was full of crumbs The bed linens were clean, but not the comforter. Very disappointed.
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with group
Disliked: Amenities, property conditions & facilities
Only booked here because the Hampton Inn nearby was fully booked. Reception was unfriendly. Shower did not have hot water nor did it drain properly. I ended up taking lukewarm showers in a pool of 6 inches deep. 2 lamps had burned out light bulbs. Overall, the hotel is dilapidated and needs some serious renovations.
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy access
Quality Inn is a fine short-term hotel. The rooms are dated but clean. The bedding was neat and clean and breakfast was your typical continental breakfast with waffles, fruit etc.
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly, a dump.
It’s a roadside motel with decor that hasn’t been updated since the 1970s. Think lots of browns and oranges, and carpet that still smells from the days of smoking rooms. But it goes deeper than the cosmetic. The sheets and bed coverings were visibly stained. The shower/tub control actually came off in my hand when I first tried to turn on the water. When I requested additional towels, I was brought dirty towels. There was onsite parking, but fewer parking spots than there were guest vehicles. Sadly, this place needs a top-to-bottom renovation. It’s a dump.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with family
It was too close to the road, noisy. Carpet was musty.
Stayed 2 nights in Oct 2021