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Holiday Inn Express Springfield Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Egyptian cotton sheets, premium bedding, desk, blackout drapes

Overview of Holiday Inn Express Springfield Downtown, an IHG Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
145 State Street, Springfield, MA, 01103

Explore the area

  • Popular LocationMGM Springfield2 min walk
  • Popular LocationMassMutual Center3 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame13 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)22 min drive

Choose dates to view prices

About this area

Springfield

Located in Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel is in the city center. Naismith Memorial Basketball Hall of Fame and Titanic Museum are cultural highlights, while Springfield Armory is a notable landmark. Don't miss out on a visit to Six Flags New England.
Visit our Springfield travel guideOpens in a new window
Map

What's nearby

  • MGM Springfield - 2 min walk
  • MassMutual Center - 3 min walk
  • Dr. Seuss National Memorial - 3 min walk
  • Springfield Science Museum - 3 min walk
  • Naismith Memorial Basketball Hall of Fame - 13 min walk

Getting around

  • Springfield Union Station - 11 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque Springfield hotel in Metro Center, walk to MGM Springfield
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

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Springfield
Springfield
Metro Center
Metro Center
Hotel
Hotel
2 star
2 star
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Business friendly
Business friendly
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 452 out of 761 reviews
5 - Excellent 59%
Rating 4 - Good. 236 out of 761 reviews
4 - Good 31%
Rating 3 - Okay. 42 out of 761 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 761 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 761 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, rooms, & breakfast.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, modern and had some nice amenities, like the JR Watkins shampoo and conditioner in big bottles in the shower and little reading lights on both sides of both beds. The room was spacious enough and had comfortable beds. I was impressed by this hotel.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I decided to stay here on my 29th Birthday, never been to Mass atleast to stay and explore. There was an advertisement about the TV stations offered, but most didn’t play, however those same channels played in the lobby. Also there were no USB ports to plug up chargers and what not. It was ok but I don’t think I would stay here again.
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay; the room was clean, the bed was very comfortable, and I slept well. In addition, the location was ideal for the Mass Mutual Convention Center. The closeness was optimistic, and glad I selected this hotel.
Stayed 2 nights in May 2022