Find Hotel with a Concierge in Union Square, NY

"Staff are very professional. The housekeeping team in 36th floor and lobby remind me of my cousins who can’t rest when things look messy. "

"The room was great!! "

"The breakfast was excellent "

"Great location. Staff was friendly. Very clean. Would have loved to be able to get coffee on property or a fridge in the room. But over all it was perfect. "

"The AC in the room did not work, multiple calls down to the front desk and it still did not wor. On one of the calls I was told by maitnenance it was too close to the end of their shift so it was not their problem... The radiator heat however would not turn off leaving the room a balmy 80 degrees the whole trip. "

"The room was amazing! However, the elevator was down which forced us to walk down the stairs. "

"Our stay was incredibly disappointing. The shower did not work and the staff was not helpful. Will not return. "

"Location was amazing "

"Amazing friendly staff willing to help with anything! The wine happy hour - with entertainment! So so good! And the Rum House right in the hotel- great cocktails with again amazing live music. Location was fantastic! Definitely staying here again! "