Find Hotel with a Concierge in New York, NY

"Wifi and tv didn’t work. No one could fix the issue(s) after multiple attempts. Rooms were ok. Definitely need a better clean. "

"This was such a great hotel in many ways! The location is awesome, the in-hotel restaurants are accessible and spacious and there are lots of fun activities e.g. happy hour in the lobby etc. We have Marcos who checked us in and he was the best- friendly, helpful, and efficient! He remembered me the next few days and always said hi to me too- which I thought was particularly nice! We had a suite for 4 adults- which was perfect for us. It was a nice room and very spacious and the bathroom was clean."

"Fantastic location!!!! Was so close to our broadway shows, Times Square, 30 rock, and more. The lobby is beautiful. The room was alright. The walls had some strange spots on it. The shower and bathroom are small. Shower had shampoo but no conditioner. The bathroom floors get very wet when showering. We tried to contact the front desk to ask about something, and it wouldn’t connect. I wish there were two bedside tables, there was only one."

"The room was a little dark and dingy and are view was terrible…of some sort of shaft with equipment. "

"Elevators problem."

"Room was clean and comfortable. Staff was friendly and helpful. Restaurant has a great menu and staff"

"Espectacular"

"The only thing I would change- bring a portable fan if it’s super hot out. Great location and friendly staff!"

"The staff was incredibly friendly and very accommodating. Parking was not bad it was close by overall we really like the place and will come again"