Find Hotel with a Concierge in Theater District, NY

"Nice hotel, very clean and convenience "

"My room was on 22nd floor and the hotel was mid renovation on that floor, so it was in a poor state, lots of workers and lots of noise. The shower pressure was truly terrible, to the point it was very difficult to use. No coffee or water in the rooms. Lifts broke down with us inside once… the hotel in general was a little tired. Staff were generally nice, and the room I was in had just be renovated so was quite nice inside."

"Perfect location room and amenities. Love the W"

"Not too Clean and we were 4 They only put coffee for 2"

"The location is excellent."

"The room was clean and our room attendant provided excellent service. However, several issues negatively impacted our stay. The room door was broken, the gym was very small, and the front desk staff was rude and not attentive. At check‑in, the agent failed to explain that our stay included a “convenience package” with tickets and amenities already built into the total price. Because this was never communicated, we were unaware of the benefits and ended up not using them, resulting in a loss of value. Overall, while housekeeping was great, the lack of communication and poor customer service at the front desk made the experience disappointing."

"The rooms were clean and comfortable and the front desk staff was so very helpful in getting a car service to and from the airport as well as helping us get around the city. Wonderful stay! Highly recommended!"

"Good "

"No pool"