Find Hotel with a Concierge in Santa Barbara Urban Wine Trail, CA

"No air conditioning. Lots of disjointed staircases, they charge for parking. Low water flow. "

"I wouldn't book there again."

"The hotel is huge but very, very under staffed. We tipped the staff because they were working over the legal time. They had to keep apologizing to the guests when it was not their fault. Our bathroom shower fell apart, the water was leaking, the toilet was not secure and kept moving, We were very excited about our trip but extremely disappointed. There was one employee at check-in with 8-10 guests in line. One waiter at the gorgeous restaurant, therefore, guests were frustrated or left. One poor bartender over worked. One young man, Cole, at the "buffet" was the only waiter. We would not ever stay there again, "

"The hotel was beautiful and comfortable but staying near the corner of a busy street it was pretty noisy. "

"This place was out of control. The poor staff was overwhelmed and had little control or insight over the place, which led to poor service. "

"Clean, kind, excellent service as expected"

"Room clean, cute patios to hang out and have some drinks. Close to everything "

"I was disappointed with my stay …I paid a 5 star rate for a 2 star experience. The was stuffy, no water or amenities other than at the front desk. Not a terrible hotel … just not worth the $$! charged. "

"The rooms were very clean, plenty of parking is available. The ocean was very close. The staff were professional and courteous. Will be back again."