Fairmont Sainte-Helene hotels

"One employee had a bad attitude and acted like we were bothering her every time we had a question.... It was hard to find cold water. There was hardly ever any ice water in the lobby and when it was out it was always empty. "

"The hotel is under construction, so our room was a view of the scaffolding. No kettle or coffee."

"Room was good size for longer stay, most of the staff were friendly. No information in the room re services provided, including ie room service, breakfast . Very quite room which was requested. Location was excellent to the Promonade. This hotel could be 5 stars 🌟 with a bit of additional effort & adding some extras in the room and as location is fabulous and so is the building."

"Very good facilities and excellent hot and cold breakfast choice and presentation. Very helpful and friendly staff. Very clean room with extremely comfortable beds. "

"Beautiful hotel but taking $200 per night deposit. “Just in case “ was outrageous ! "

"A good hotel for exploring Nice and the surrounding area. Conveniently placed half way between the Sea and the train station. "

"No ventilation or AC working. It was turned off. However with sun exposure during the day it got very warm in the room. Listing indicated AC was available. Good location. Price point is a little high for this hotel. Elevator needs upgrade. Long wait times. Staff are very nice. "

"Recently refurbished room. Very impressive! "

"The breakfast room service was efficient and fresh. Staff was always friendly and helpful. The hotel needs some upkeep—fix chipped paint. The air conditioner in the room was more like a fan and did not cool the room down as much. Need new beds—the beds were not very comfortable. Location overall is good. "