巴斯蒂吉羅 (NCE) 附近飯店 | 熱門住宿限時優惠 起

「Housekeeping forgot to clean up one of our room and I called at 4pm and asked them to make it up in the following 30-60mins when I was out. When I back to hotel at 8pm again the room remain the same. Finally they came and clean up and didn’t leave me new slippers (I left two notes to the reception, one in the morning and remind them again when I called at 4pm for housekeeping). No replace the bottle of waters. For the breakfast and front desk I think overall was pretty nice. Stella shows our...

「The room and decor are a bit old and not as impressive as the photos on website shown」

「Incroyable surtout le personnel」

「Overall, the hardware and facilities of the hotel are satisfactory and met my expectations. However, I encountered a couple of service issues that I believe are worth noting. Firstly, during check-in, the amount quoted by the staff was €300 higher than my confirmed booking rate. It was only after I presented my booking receipt that the correct price was applied. It is disappointing to have to manage such billing discrepancies personally. Secondly, the service at the front desk was inconsistent....

「房間寬敞、乾淨舒適、地點很不錯」

「整體來講應該唔錯」

「They mention the reception provide 24-hour service but there is only security staff on duty at night. The security guard can't provide service e.g. request for toilet paper, how to operate laundry machine, etc」

「The service was very good and the staffs were very nice. It was so good that we could use the rooftop pool and jacuzzi of Splendid Hotel just near by. However, seems there was no air-conditioner although I am not sure if it was due to we didn't know how to operate it or not. The big problem was located in bathroom. We have big expectations to take a bath in such a big and beautiful bathroom. However, seems the bathtub stopper was damaged so all the water was flow away. We could only take...

「The hotel Not good as well」

「Walking distance to all the hot spots!」

「第二次入住，喜歡這家酒店各方面，推薦入住」