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Generations Riviera Maya Family Resort - More Inclusive

4.5 star property
Luxury aparthotel on the beach, with 2 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Generations Riviera Maya Family Resort - More Inclusive

Photo gallery for Generations Riviera Maya Family Resort - More Inclusive

OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools
Beach/ocean view
Free minibar, desk, laptop workspace, blackout drapes
Free minibar, desk, laptop workspace, blackout drapes
Restaurant

Overview of Generations Riviera Maya Family Resort - More Inclusive

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • All inclusiveAll inclusiveAll inclusive

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationCirque du Soleil Boutique at Vidanta Riviera Maya7 min drive
  • Popular LocationMaroma Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive
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Room options

OCEANFRONT SUITE

Highlights

Balcony or patio
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
Hydromassage showerhead
  • 20 Ping (66 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

OCEANFRONT SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
  • 20 Ping (66 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

OCEANFRONT POOL SWIM UP SUITE

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
  • 20 Ping (66 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 12
  • 2 Double Beds, 2 Double Sofa Beds and 2 Queen Beds

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 8
  • 2 Double Sofa Beds, 2 Double Beds and 1 Queen Bed

Suite Super With Sea View

  • Sea view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds, 2 King Beds, 1 Twin Sofa Bed and 1 Double Bed

Suite Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Double Beds, 1 Twin Sofa Bed and 1 Queen Bed

Suite Presidential With Sea View

  • Sea view
  • Sleeps 12
  • 2 Double Beds, 2 Double Sofa Beds and 2 Queen Beds

Suite With Sea View

  • Sea view
  • Sleeps 8
  • 1 Queen Bed, 1 Twin Sofa Bed, 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Generations Riviera Maya Family Resort - More Inclusive is on the beach. The area's natural beauty can be seen at Maroma Beach and Tres Rios Ecopark. Traveling with kids? Consider Arrecife de Puerto Morelos National Park and Selvatica Adventure Kingdom.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Maroma Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cena Trattoria By el Faro - 9 min drive
  • El Cocotal - 2 min walk
  • Don Miquel - 8 min drive
  • Café del Lago - 10 min drive
  • Limon y Sal - 10 min drive

About this property

Entire place

Generations Riviera Maya Family Resort - More Inclusive

Luxury aparthotel on the beach, with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Generations Riviera Maya Family Resort - More Inclusive's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Each apartment boasts a jetted tub and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
Generations Riviera Maya Family Resort - More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All inclusive details

All-inclusive room rates at Generations Riviera Maya Family Resort - More Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children

Dining

  • 2 poolside bars
  • Free stocked minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe at front desk

Things to do

  • Children's pool on site
  • Free children's club on site
  • Free supervised activities for children on site
  • Gym on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Does Generations Riviera Maya Family Resort - More Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Generations Riviera Maya Family Resort - More Inclusive?

As of 2024/5/1, prices found for a 1-night stay for 2 adults at Generations Riviera Maya Family Resort - More Inclusive on 2024/5/2 start from NT$14,279, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Generations Riviera Maya Family Resort - More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Generations Riviera Maya Family Resort - More Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Generations Riviera Maya Family Resort - More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Generations Riviera Maya Family Resort - More Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Generations Riviera Maya Family Resort - More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Generations Riviera Maya Family Resort - More Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Generations Riviera Maya Family Resort - More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of El Manglar Golf Course, Playa Paraiso Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 mi (10 km).

Generations Riviera Maya Family Resort - More Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 0 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 4 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.2/10

Cleanliness

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Stayed 3 nights in Apr 2024

4/10 Poor

Nicole

Traveled with family
Liked: Cleanliness, amenities
Came this week for a wedding. They had weddings daily and multiple of them. This resort is super small. They would have parties/receptions at night and it would be loud music all night till at least11-12am. All rooms surround the pool. Music played all day there. There was no true peace and relaxing unless it was the beach. But they have So much concrete and sand bars that you can’t even enjoy the water nor can you even get in without stepping on rocks there was hardly anybody who was able to enjoy the beach water. No ocean swim at all. The food was subpar. The breakfast buffet was ok but lunch and dinner The portions were extremely small, literaly they gave me a third of a corn on the cob, about 8-10 fries and 4 tiny ribs with hardly any meat. and the drinks were watered down unless you asked for more alcohol. If it wasn’t for us being able to use El Dorado’s restaurants, we would not have had any decent dinners. The wedding dinner was much nicer go figure they paid more. The front entrance lobby is very mediocre. There’s not a great welcome there. It does not feel like paradise when you arrive. The one great thing was the staff. This place needs a total overhaul.
Stayed 4 nights in Apr 2024

4/10 Poor

Jennifer

Traveled with partner
Disliked: Amenities
Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Stayed 7 nights in Apr 2024

6/10 Okay

Angelica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2024

4/10 Poor

Tim

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yasameen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Stayed 5 nights in Mar 2024

10/10 Excellent

Desiree

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The dedication and warmth of the Generations Riviera Maya staff truly make the experience. We dined every morning at the Chef's Market and were warmly greeted by the team and provided everything from mimosas (refills without asking!) to delicious cuisine. On days when we woke up especially early but not quite ready to dine, they happily supplied delicious lattes to sip and enjoy. Similarly, the teams at the Palms and Jade Restaurants were equally accommodating. A special shout out to our server Daniel at the Haab restaurant and Chef Sanjeev for a remarkable meal. It may be odd that our favorite meal in Mexico was Indian fare, but it truly was delicious! The resort also hosts a lovely Mexican themed night with a pinata crafted by the Kids Club staff and a talented mariachi band. A particular stand out of our four night experience was with the Eko Kids Club. Angie, Wendy, Xio, and Sharon provided fun, engaging activities including face painting, crafts, treasure hunts, and baking. When given the choice to continue enjoying the neighboring Aqua Nick water park or heading to Kids Club, our son emphatically requested Kids Club! We are so grateful to the team for making our son's vacation particularly special! It also afforded us a chance to explore to the two neighboring adults-only properties. Our room attendant Alma along with the evening staff ensured our room was refreshed each morning and at turn down. Thanks for a lovely trip!
Stayed 4 nights in Mar 2024

4/10 Poor

Natalie

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
I checked in on a Sunday with three small children and was quite shocked at how limited this resort was. The pool was cold, the beach was not swimmable due to seaweed and rocks and there were no activities at all our first day. Since there was absolutely nothing to do and no one around we went to Aqua Nick, which was great. Upon our return we had dinner at Jade and told them upon arrival about my son’s sesame allergy. I ordered according to the menu (only a few items listed sesame as an ingredient). Upon delivering the food to the table the waiter informed us that “everything” had sesame in it. I’m sure every parent reading this can imagine how well that went down with my two year old son when presented with a table full of food he wasn’t allowed to eat. The room was spacious and beautiful. However, the drain in the shower was clogged and completely flooded the bathroom, soaking everything in its path. When we went down to the pool there were leftover dirty cups littered everywhere from the night before. The kids activities started an hour and a half later than written on the schedule, with no acknowledgement. But the worst part was despite asking three (3!) times for them to order me transportation to the airport, upon check out I sat there with the three kids for 35 minutes waiting for a cab to arrive that no one had ordered. When I finally asked if that wait was normal, they casually told me no one had called anyone. Top that off with the fact that the cab charged me $95
Stayed 1 night in Feb 2024

10/10 Excellent

Harlan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 5 nights in Feb 2024