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Eddie the doorman remembers me, the staff is cheerful and efficient and the room never disappoints. The bar and restaurant are great too. It’s a nice boutique experience whenever I stay there

Had a fabulous stay at Ace. Super cool vibe, helpful and responsive staff, and an awesome corner room with remarkable views.

A couple of little complaints. Minor, but would have expected a hotel of this caliber to have complimentary hand cream and chocolates on your pillow at night. Otherwise, a beautiful hotel, great restaurant, very friendly and helpful staff.

As people who actively seek the experience of places with history, vintage architecture, warm, eclectic design and setting, and easy walking to and from, the Hotel Chelsea was for us! Appreciative of its iconic status attached to the journeys of so many iconic artists, we reveled in the ambiance and energy of the place, imagining the goings-on that must have transpired in whatever room or area we were in! As for our room, we loved the warmth and artistry of it (stained glass, the beautiful—and...

Very good

Loved the parking situation! Even if all the spaces on site are full, there's a garage across the street with very similar pricing.

Such a wonderful welcome! One of the best check-in experiences - Sarah was so welcoming, gave me wine and had my bags taken up so I could go up to the roof terrace and enjoy the view! Marvelous!

Clean , quiet. Amazing views , also the water pressure is AMAZING! Will definitely return .

We had a wonderful stay. Lovely hotel.

I really liked this hotel! My only mild suggestion is the shower curtain was a tiny bit too short. I wasn't long enough to reach the top of the tub so the floor would get wet. The place we so clean & the staff were amazing!

The staff was extremely welcoming and personable, just what a person needs after a long day of traveling.

The property, room and staff were excellent. The location, while near the Queensbridge projects (which is perfectly safe) is really just lacking a lot of quick, nearby shopping and kind of on a desolate street. The hotel itself was excellent and I would stay here again. Simply excellent service, friendly staff and amenities were relatively accommodating.

Great stay. Can’t complain about the hotel or service . Good location too. A little surprised that no complimentary water for this type of hotel …. Not even for Bonvoy members

The balcony view at night is breathtaking!!

The property was clean and the staff was very accommodating. Convenient to have on-site breakfast and dinner served at the property. The breakfast bar provided excellent options. The location provided easy access to transportation and Uber was usually present less than 5 minutes. I highly recommend this property.

very helpful!

Friendly staff, clean rooms, and great location.

I stayed for one night, but for it being in the middle of Brooklyn, it is rather easy to get to. The staff is very friendly, and the room was comfortable. Speaking of comfortable, the mattress is like sleeping on a cloud. I will choose this hotel again for future stays.

Incredible! Definitely will be coming back!

Great access to Astoria Long Island City and Williamsburg with great views from the Vista cafe