"The key did not work for the door after we went to get something to eat. and could not find anybody at front desk to deal with it. Had to find somewhere else to sleep. When we came the next morning to let them know, there was no remorse or compensation for it. "
"The stay was great, they were renovating the property but other than that the room was clean had plenty of amenities for me and my kids. The kids enjoyed the pool. Plenty of restaurants and stores nearby....."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Catch an event at Hovey Field during your trip to Richmond. Amble around this family-friendly area's picturesque gardens and enjoy its top-notch restaurants.
Explore the great outdoors at Joseph Bryan Park Azalea Garden, a lovely green space in Richmond. Experience the area's great live music or attend a sporting event.
Enjoy a stop at Hebrew Cemetery, a landmark worth seeing in Richmond. Stroll along the riverfront or attend a sporting event in this family-friendly area.
Holiday Inn Hotel and Suites Richmond West End by IHG
10/10 Excellent
"Thank you to the Asst Manager for allowing me to check-in early! As a solo female traveler, safety is utmost important and I felt safe in this hotel!"
"I have stayed at this property for approximately 10 years. I have watched the roads change, construction expand outward and traffic get busier. I have always felt safe in this hotel, in the parking garage and in the building. Breakfast has always been served with a variety of items and staff friendly. This week, I wish the ice maker on my floor would have worked. "
Holiday Inn Express Richmond I-64 Short Pump Area by IHG
10/10 Excellent
"I love this hotel. I stayed for 4 days and it was great. The front desk staff was great. The kitchen staff was great. The items they had for breakfast every day was amazing. The only problem I had was the the house keeping staff never cleaned or did anything in my room at all. I even told the front desk and they told them to clean my room and they still didn’t do it. I had to go get fresh towels daily from the front desk staff. The day that I was leaving they came to clean my room and it seemed like they had an attitude about it. That is my only complaint about this property. "
"They were great. Was able to get me and my family in for 2 nights because our other hotel Hampton A/C broke and they would not fix. Hyatt was so much better and had more food and shopping to get to quickly."
