Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Hyatt House Richmond / Short Pump

3.0 star property
Hotel connected to a shopping center in Richmond with free breakfast

Choose dates to view prices

Photo gallery for Hyatt House Richmond / Short Pump

Exterior
1 bedroom, premium bedding, in-room safe, desk
Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk
Lobby
Free daily buffet breakfast
Located near Short Pump Town Center, Hyatt House Richmond / Short Pump offers a welcoming atmosphere with a breakfast buffet, rooftop terrace with city views, and free in-room WiFi. Guests love the helpful staff, convenient shopping, and dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NT$3,728
NT$4,335 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite, 1 Bedroom, Kitchen

Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(23 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 529 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

8.8 out of 10
Excellent
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 416 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Shower/tub combination
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 680 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, Corner

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Bathtub, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
Separate bedroom
  • 680 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed - double
  • 416 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Bar (on property)

Homewood Suites by Hilton Richmond - Downtown

Downtown Richmond
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 523 reviews
The price is NT$4,854
NT$5,644 total
includes taxes & fees
Oct 26 - Oct 27
Homewood Suites by Hilton Richmond - Downtown
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Short Pump neighborhood, Hyatt House Richmond / Short Pump is connected to a shopping center. Hunting Hawk Golf Club and Bowlero West End are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cobblestones Park and Crump Park and Meadow Farm Museum. RED VEIN Haunted House and Creepy Hollow Scream Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Richmond travel guideOpens in a new window
Map
11800 W Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 2 min walk - 0.2 km
  • Sheltering Arms Institute - 5 min drive - 4.2 km
  • Henrico Doctors' Hospital - 10 min drive - 11.6 km
  • University of Richmond - 13 min drive - 14.6 km
  • Virginia Commonwealth University - 18 min drive - 23.6 km

Getting around

  • Richmond Staples Mill Road Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Capital One Café - ‬2 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk

About this property

Hyatt House Richmond / Short Pump

Hotel near Short Pump Town Center
Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • Express check-out, a front-desk safe, and meeting rooms
  • A banquet hall, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 134 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 2,790 reviews
The price is NT$3,437
NT$3,997 total
includes taxes & fees
Oct 20 - Oct 21
Drury Plaza Hotel Richmond

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,755 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

HYATT house Hotel Richmond-West
HYATT house Richmond-West
HYATT house Richmond-West Hotel
HYATT house Richmond West
HYATT house Richmond West
Hyatt House Richmond / Short Pump Hotel
Hyatt House Richmond / Short Pump Richmond
Hyatt House Richmond / Short Pump Hotel Richmond

Frequently asked questions

Is Hyatt House Richmond / Short Pump pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hyatt House Richmond / Short Pump?

As of 2025/10/16, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on 2025/10/26 start from NT$3,728, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt House Richmond / Short Pump?

Self parking is free at this property.

What time is check-in at Hyatt House Richmond / Short Pump?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Richmond / Short Pump?

Check-out is at noon.

Where is Hyatt House Richmond / Short Pump located?

Located in Short Pump, this hotel is steps from Short Pump Town Center and 2.4 mi (3.9 km) from Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt House Richmond / Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1012 reviews
Rating 8 - Good. 203 out of 1012 reviews
Rating 6 - Okay. 81 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 35 out of 1012 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Charles J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly rooms were clean and breakfast was delicious. I will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room , would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Paul Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Amenities
I loved this hotel would be back again very soon
Stayed 1 night in Aug 2025

10/10 Excellent

Chalit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet and convenient location!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great breakfast great help checking in and check out was great but that six dollar bottle of water is crazy in the room but all in all great day we will be
Room was in walking distance to the funny bone. I walked right downstairs and had dinner at the boathouse.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what we were looking for!
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice King Suite. Comfortable bed. Clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and dining options
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice location. Breakfast is wonderful!
Stayed 1 night in Jul 2025

8/10 Good

Ivan

Liked: Amenities
Disliked: Property conditions & facilities
The hotel looked great and the location was perfect. The only problem I had was that the shower didn’t have enough water pressure and the bathroom floor tiles were loose due to water damage.
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and very accessible to other businesses.
Stayed 1 night in Aug 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, property conditions & facilities
Perfect location for shopping and food. The staff were excellent and friendly the rooms were clean and comfortable!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Teawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the whole experience was what i wanted for my anniversary. The room description was exactly what was expected. The shopping, the staff and convenience was exactly what we needed. Awesome experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I come back every year and stay here while we shop. It is so convenient to walk out the front door and you are ready to shop. The staff is amazing and very friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I liked the hotel, my room was just dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

This was a nice hotel, clean, staff was friendly, and breakfast was very good with many options, and lots of seating. Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt House Richmond/Short Pump Hotel is a wonderful place to stay. I highly recommend this hotel because the staff was pleasant, the rooms were very clean, if we needed anything they would supply us with it and the hotel is surrounded by many shops and restaurants.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Odd location. Right in mall basically. Didn’t seem like great location
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay surrounded by all types of stores.
Stayed 2 nights in May 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to dining and shopping.
Stayed 3 nights in May 2025

Expedia's Latest Trends

Hotels

Moxy Tokyo Kinshicho
Hotels near Yilan Sancing Temple
The Capes Hotel
Natee The Riverfront Hotel Kanchanaburi
ANDAZ SEOUL GANGNAM, BY HYATT
Hilton Frankfurt Gravenbruch
Art Nouveau Palace Hotel
Hotels in Changhua
The Royal Pacific Hotel & Towers
The Prince Hotel
Napas Hotel
Hotels with a Pool in Tainan

Flights

Flights from Rotterdam (RTM) to Nashville (BNA)
Flights from Taoyuan City (TPE) to Tokyo (HND)
Flights from Los Angeles (LAX) to Belgrade (BZN)
Flights from New York (JFK) to Niagara Falls (IAG)
Flights from Senai (JHB) to George Town (PEN)
Flights from Taoyuan City (TPE) to Bratislava (BTS)
Flights from Taoyuan City (TPE) to Osaka (KIX)

Cars

Car rentals near Turo Reserve
Avis Destinations In Japan

Packages

Seoul Forest
Magong Vacations
Xingtian Temple
Ibiza Island

General

Visit Karuizawa
Visit Tahiti
Visit Shuzenji
Visit Kelowna