Usb chargers broken. Slow check in and problem with booking. N No.sna
David
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Victor
家庭旅遊
2025 年 8 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are huge, clean, and comfortable
Victor
於 2025 年 8 月住了 1 晚
6/10 一般般
Ichiro
2025 年 8 月 3 日
不喜歡:設施服務
The bathroom had hair all over the floor. The front staff was okay. I watched one of the reps treating and talking to a client different than me. I made sure I was hearing something different than I thought but it came down to the tone and manner. I don’t want to throw out the race card but believe it may have been racial.
The breakfast food choices were very limited and not consistent with Hampton Inn brand I am use too. I would recommend a regional or corporate leadership review the hotel and observe.
The hotel overall was okay but I will not be staying at this Hampton Inn if I am in the Richmond region. I wish the business all the best.
Ichiro
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Donald
2025 年 8 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
I did like the breakfast and the way that they kept the room clean & stocked up with extra towels and wash cloths
Donald
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Rachel
情侶出遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!
Rachel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Andrew
家庭旅遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Simple, clean and convenient! Front desk was super friendly! Exactly what we needed, as we are “no need for frills” kind of people.
Andrew
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Thomas
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location for one night stay driving to Charleston, SC.
Thomas
於 2025 年 7 月住了 1 晚
4/10 不太好
Ranjit
2025 年 7 月 20 日
不喜歡:整潔度和住宿環境和硬體
Not good
Ranjit
於 2025 年 7 月住了 1 晚
6/10 一般般
Barbara
2025 年 7 月 16 日
不喜歡:設施服務和住宿環境和硬體
The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned.
The breakfast was very basic.
Barbara
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Nadine
2025 年 7 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!
Nadine
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Towanda
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and helpful.
Towanda
於 2025 年 7 月住了 1 晚
2/10 很糟糕
DAVID V
家庭旅遊
2025 年 7 月 8 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.
DAVID V
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Giselle
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Giselle
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Charles
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Charles
於 2025 年 7 月住了 1 晚
4/10 不太好
Gierda
家庭旅遊
2025 年 7 月 6 日
喜歡:住宿環境和硬體
不喜歡:整潔度
Gierda
於 2025 年 7 月住了 4 晚
6/10 一般般
richard
2025 年 7 月 6 日
richard
於 2025 年 7 月住了 1 晚
4/10 不太好
Susan
商務旅客
2025 年 6 月 28 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Really shabby condition. Ice machine not working. Garbage sitting in the icemaker room for a day. Breakfast terrible: gray sausage patties, no dried fruit for oatmeal, no yogurt, no fresh fruit!
Susan
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Robert
2025 年 6 月 23 日
Robert
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Jeffrey
親子旅遊
2025 年 6 月 23 日
不喜歡:住宿環境和硬體
Never needed up staying. They were renovating the floor downstairs and dust everywhere. The shower was clogged and wouldn't drain.
Jeffrey
於 2025 年 6 月住了 1 晚
2/10 很糟糕
HELEN
2025 年 6 月 12 日
A horrible stay! I was placed in Room 108,next to the garbage room,the hallway floor was pulled up & no rug was on the floor.I took pictures of it.