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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Terrace/patio
View from room
Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine
In the heart of Short Pump, Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat. Unwind with a deep-tissue massage at Aura Spa, take a dip in the indoor pool or enjoy breakfast and American cuisine at one of two on-site restaurants. With helpful staff and free in-room WiFi, your stay is sure to be relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Pool
  • Bar
  • Spa
The current price is NT$4,781
NT$5,560 total
includes taxes & fees
Sep 14 - Sep 15
Couples treatment rooms, body treatments, deep-tissue massages

Spa

Aura Spa has 5 treatment rooms including couples treatment rooms. The hotel's spa offers deep-tissue massages as well as pampering treatments such as body scrubs, body wraps, facials, and manicures/pedicures. Other on-site facilities include a hot tub.

Couples treatment rooms, body treatments, deep-tissue massages
Couples treatment rooms, body treatments, deep-tissue massages

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Separate bedroom
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Short Pump, a neighborhood in Richmond, Hilton Richmond Hotel & Spa/Short Pump is in a shopping district. Elk's Lodge and Markel Building are local landmarks, and some of the area's attractions include Patterson Sports Park and RED VEIN Haunted House. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center.
Visit our Richmond travel guideOpens in a new window
Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 11 min walk - 1.0 km
  • Sheltering Arms Institute - 3 min drive - 3.2 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 24.9 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Maggiano's - ‬19 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Upscale hotel near Short Pump Town Center
Consider a stay at Hilton Richmond Hotel & Spa/Short Pump and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a manicure/pedicure, a facial, and a deep-tissue massage at Aura Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a banquet hall
  • Laundry services, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 254 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse
  • The Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of 2025/8/31, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on 2025/9/14 start from NT$4,781, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Hotel & Spa/Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Richmond Hotel & Spa/Short Pump?

Self parking is available for USD 10.00 per day.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hilton Richmond Hotel & Spa/Short Pump?

Check-out is at noon.

Where is Hilton Richmond Hotel & Spa/Short Pump located?

Located in Short Pump, this spa hotel is 0.6 mi (1 km) from Short Pump Town Center and 1.8 mi (2.9 km) from Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 mi (10 km).

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Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1011 reviews
Rating 8 - Good. 205 out of 1011 reviews
Rating 6 - Okay. 86 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like staying there
Stayed 3 nights in Aug 2025

10/10 Excellent

Yoshamel

Liked: Cleanliness, staff & service, property conditions & facilities
Great can’t wait until next stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Lacey

Liked: Amenities
Beds were super comfy, bar made delicious drinks, and bar menu was yummy too!
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go-to hotel for Richmond. I always book this hotel whenever my family come to visit or if I just need a nice staycation. It's easy parking, great rooms/service and it's close to the mall, movie theater and restaurants. My family and I always enjoy our stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very clean hotel. The area is good. It's about what you'd expect drom
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little stay if you’re looking for a break during a long journey.
Stayed 1 night in Jul 2025

8/10 Good

SHANEL

Liked: Cleanliness, property conditions & facilities
Great stay. Indoor pool was convenient.
Stayed 2 nights in Jul 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good installation and good service
Stayed 2 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Front of the house was super nice! Helped coordinate with a partnering hotel so I could wash my clothes.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rronniba

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great area overall with easy access to endless amenities.
Stayed 2 nights in Jun 2025

4/10 Poor

Gregory

Liked: Cleanliness, property conditions & facilities
Property met my expectations; nothing bad, nothing great.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - friendly staff - clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff. Great location, nice clean property. Accessible parking. Many restaurants to choose from to eat. Shopping mall just a few miles up the road.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet wasn’t good but the dinner meal was delicious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pool and hot tub as well as access to the outdoor area by the pool. I liked the coffee shop, although i wish it was open later or even 24 hours. I liked the fridge and in room cooff, but i really needed a microwave in my room. Staff at desk, bar, are housekeeping and catering service were professional and friendly lovely people. I also liked the ability to tip housekeeping via the QR code.
Stayed 2 nights in Aug 2025

10/10 Excellent

Toma

Great tine
Stayed 1 night in Jul 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
The property was close to a lot of restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Our room remained frigid no matter how much we raised the temperature on the thermostat! Very unpleasant! Whenever I was in our room I got inside bed covers to try and warm up! Gloria Dyer
Stayed 2 nights in Aug 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities
The attendants all over the property were very welcoming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its always soo nice to stay here.
Stayed 1 night in May 2025

6/10 Okay

Tinina

It was okay
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel overall. The room was spacious and the bed was very comfortable.
Stayed 1 night in May 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in this hotel many times over the years and I've always been satisfied. This time we were very disappointed that they now charge for parking at the hotel. The price of the hotel per night is a little steep so we feel like it was just another way for them to pinch off more money. We will not be staying there again, too many nice places right around the same hotel that do not charge for parking.
Stayed 4 nights in Jun 2025